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Andrew joined Accela in 2005 as a Product Manager having come from an Accela agency where he had administered the Civic Platform. His background is in Geography with emphasis on Urban Economic Planning and Geographic Information Systems (GIS). After spending 5 years as Accela Automation Product Manager, Andrew took on new role of Solution Architect helping new agencies understand how the platform can meet their needs. In July of 2013, Accela asked Andrew to help with the creation of the Customer Success team to help our agencies optimize their usage of the Accela platform. The Customer Success team works to improve the overall customer experience by providing new types of support and engagement that help agencies get the most out of the Accela platform. In his spare time, Andrew is an avid hockey fan (Go Blackhawks!). He also enjoys travel, skiing, riding his road bike, and most importantly - spending time with his family.

Customer of the Month: Lexington-Fayette Urban County Government Improves Water Quality Management

Customer of the Month: Lexington-Fayette Urban County Government Improves Water Quality Management

With Asset Management, we can track all our assets. It has better enabled us to track areas of need for the sake of planning future construction and capital construction projects.

In 2010, the Division of Water Quality was tracking more than 16,500 records across 22 databases annually. The challenge: siloed communication made monitoring and reporting in compliance with U.S. EPA and Clean Water Act requirements a slow, difficult process.

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