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Guest Blog: What Kind of Civic Innovator Are You?

Nole Walkingshaw is Brigade Captain for Open Salt Lake as well as the Manager for Institutional Engagement, Community and Economic Development, for the City of Salt Lake. A  new report by the IBM Center for The Business of Government titled,  Engaging Citizens in Co-Creation in Public Services, defines four key roles members of the community can play in conjunction with their government. As explorers ,citizens can identify/discover and define emerging and existing problems. As ideators, citizens can conceptualize novel solutions to well-defined problems. As designers, citizens can design and/or develop implementable solutions to well-defined problems. As diffusers, citizens can directly support or facilitate the adoption and diffusion of public service innovations and solutions among well-defined target populations. So, what kind of “Civic Innovator” are you? Check out the  report and comment here.
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Guest Blog from Microsoft | Mobile Solutions Connecting Citizens with Government

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Mobile Solutions Connecting Citizens with Government On behalf of Kevin Koh, Director, Government Solutions, Microsoft Government agencies often deal with the same types of issues as other businesses. With increased pressures to cut costs, minimize risk, and keep pace with change, government agencies need modern, secure and affordable mobile solutions to ensure their employees are able to stay connected and productive wherever they are. Government ultimately exists – whether it be local, state, or federal – to serve the populace and to give a voice to the community. Being able to easily connect with colleagues and citizens while in the office or on the go empowers employees to do their job more effectively by using the best means of communications for the situation. Having access to a familiar and consistent experience across a variety of devices based on their needs is very important as well. Government organizations are interested in...
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Guest Blog from GovLoop | Your Future Is Already Mapped Out

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Editor's Note: Missed the  "A Modern Approach to Permitting and Planning" training session on November 21 produced by GovLoop, Esri and Accela? Read on and then listen to the recording to hear how agencies are creating a more holistic approach to land management and a checklist of things to consider as your agency looks to do the same. Your Future Is Already Mapped Out By Kathryn David, GovLoop “Success in GIS is putting actionable intelligence into the hands of the people that need it.”  -Keith Cooke, State Government Account Executive, Esri Technology helps us make sense of constantly changing and complex data. One field where managing real-time developments in regulations and processing is essential is land management. GIS and mapping technology have the potential to revolutionize the land permitting and planning system, but only if we know how to use it. That’s why GovLoop, Esri, and Accela came together to...
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Open Data Is Here: How Will You Bring Your Agency’s Data to Life?

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The office has been buzzing with excitement this week with the launch of CivicData.com . We’ve been hard at work to bring this to fruition. More importantly, everyone at Accela is excited about what this means for our customers. In recent months, the City of El Paso created a Garbage App with CityGovApp that increases driver productivity while enhancing citizen engagement—all from a smartphone. Civic hackers used Salt Lake City’s data to create a “Taco Cart” app, which helps citizens (and presumably inspectors) locate these mobile food establishments. We’re amazed by the sheer volume of civic-minded developers who are looking to build and deploy apps for government. Oftentimes, they don’t understand what kind of data you have. Just opening up your data can result in unexpected new ways to engage with citizens and businesses. Several agencies have already published datasets on CivicData.com. What will your data look like? In case...
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Guest Blog from Code for America | Open Data and Flamingos at Accela Engage: 2013 User Conference

Guest Blog from Code for America | Open Data and Flamingos at Accela Engage: 2013 User Conference

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Today's guest blog post comes from Code for America , an Accela partner and attendee at Accela Engage: 2013 User Conference in San Diego this week: By Ashley Meyers, Development and Engagement Manager, Code for America A year ago, when I first met Maury Blackman, CEO of Accela , and Kris Trujillo, then senior software architect (since promoted to Director of Software Development), we spoke about support for the 2013 Oakland Fellowship project . Little did I know that Accela would become a generous corporate sponsor of our 2013 programs and a partner on open data and data standards. Thanks to funding from Accela and other local match partners — including the Akonadi Foundation, the Kapor Center for Social Impact, the Donner Foundation, and Pandora — the three Oakland Fellows have thrived. Team members Richa Agarwal, Sheila Dugan and Cris Cristina now have a website in testing to streamline and open up...
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Guest Blog: Using SeeClickFix to Meet All of Your Workflow Management Needs

SeeClickFix is one of Accela's valued partners attending Accela Engage 2013. Julie Ramaccia, an account executive with SeeClickFix, shared the following details about some of the services that SeeClickFix provides: Using SeeClickFix to Meet All of Your Workflow Management Needs by Julie Ramaccia Account Executive SeeClickFix We’re excited to be at Accela Engage 2013 in San Diego and meet with Accela customers to discuss their challenges and opportunities and what we can offer. If you weren’t able to attend the conference this year, we’ve recently created a series of videos that further explain how SeeClickFix can be used to best serve your governments, cities and citizens: Departmental Management: Through our hosted CRM platform, your city can experience greater departmental organization and workflow management by routing requests to the appropriate field officer or department. View our Departmental Management video . Route Requests to Counties: Do you need to route requests to a...
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