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Jeff Stiles leads Accela’s marketing and communications activities as the vice president of marketing for Accela. Having held leadership positions at SAP, PeopleSoft and Cognos Corporation, Mr. Stiles brings over 25 years of software industry experience. His background includes marketing and selling to large organizations, small-to-midsize businesses and government agencies.

Finding Our True North: Bringing Customers, Partners and Developers Together at PDC 2014

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We just wrapped our ninth annual Partner and Developer Conference , and across the organization folks are pretty jazzed. We headed north to Tahoe, and while the weather was overcast and rainy for the bulk of the event, we all gained a lot of perspective from speakers and attendees alike on our collective purpose and potential to bridge the very disparate and disconnected worlds in which our government customers and their customers & citizens live and work We spent time with partners new and old, and the consistent feedback was positive. As we opened the General Session, I asked how many audience members (both partners and Accela employees) were attending for the first time. I’d guess the number to be between 30-40% of the audience, and that’s a fantastic leading indicator for our ecosystem expansion and success in partnering efforts across the organization Our President and CEO, Maury Blackman ,...
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Making Ordinary Citizens Civic Heroes

Making Ordinary Citizens Civic Heroes
Allen Chen and I had the chance to present to the Concord City Council last week. Concord, which is located in the San Francisco Bay Area, is actively using Accela to manage a lot of their land, licensing and assets, and they also have agreed to partner with us to help test, validate and chart the future of Civic Hero , a mobile app for iPhone, Android and Windows phones that lets citizens easily report community issues such as potholes, graffiti or damaged public property to their local government. The City Council meeting was like many others: a Council comprised of many community elders and prominent citizens, community participants insistent on having their voices and issues heard, and a contingent of younger folks learning about civics and the workings of their government. The key recurring theme we heard from citizens and from the City Council was the need to spur...
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Should You Be Moving to the Cloud?

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We’re only one month into 2014 and we’re already seeing significant momentum around cloud delivery, specifically as it ties to cloud use by government agencies of all sizes. For Accela, this means helping these agencies realize the opportunity to reduce costs, improve service levels and engage with citizens. And we’re not alone. The Center for Digital Government recently published an issue brief (registration required) talking about why it is time to move to the cloud. The idea of outsourcing is not new. Government agencies have been outsourcing for decades. However, this latest push toward outsourcing (also known as Cloud Computing) appears to be driven not only by the economy and cost pressures, but also by a shift in citizen expectations as well. In a Government Technology article last year, Maury Blackman, Accela’s CEO, talked about changing citizen expectations and how cloud can impact an agency’s ability to deliver these services...
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fr
Jeff, Great points and resources for governments looking to move to the cloud. Accela certainly grasps the power of the cloud and... Read More
Thursday, 13 February 2014 19:17
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Democratize Your Data with CivicData.com

By now, I hope you’ve heard about the open data movement , and have seen how forward-thinking agencies are driving innovation by leveraging open data in hackathons and events like CityCamp Palo Alto . There are some shining examples of how open data is being used to add value and deliver services to communities. This opportunity is huge and has undeniable potential to impact governing, civic engagement and government business. But the open data movement is in its infancy, and we have a long way to go before the real value of open data begins to be realized. Honest reflection tells us that today, a small fraction of agencies are actively providing open data, it’s complex and costly for them, and there are very few implemented standards—datasets are described in very different ways. From a developer standpoint, these datasets are deployed uniquely for each jurisdiction. That makes it very difficult...
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Looking Back at Accela Engage 2013: Civic Engagement Trends and the Value of Open Data

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I’ve had a chance to reflect on Accela Engage 2013 and wanted to share a few key takeaways. It was my first year attending the conference, and I was delighted by the energy and level of active participation throughout the week. Over 450 customers representing more than 100 agencies around the world made it a priority to attend to learn about our strategy and plans, to network and to learn. First, a quick synopsis for those of you who were not able to attend this year. Our CEO, Maury Blackman, opened his keynote by showcasing the power of engagement between government agencies, citizens and businesses. Engagement was a common theme throughout the week, and is the reason we renamed our user conference Accela Engage this year. Accela CEO Maury Blackman delivers the keynote address at Accela Engage: 2013 User Conference. During his keynote, Maury discussed four key trends we’ve talked about...
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Return on Relationships: The Public CIO Summit and Center for Digital Government Industry Summit

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Ted Rubin is an influential guy in social media circles and his recent book, Return on Relationships , is based on the idea that relationships represent the most important currency in business. Ted focuses on relationships created through social media interactions, but, as I've come to realize, the concept is extraordinarily important in our industry in the bigger context of seeking out, investing in and building lasting relationships that ultimately drive success. I had the chance to participate in two marquee industry events over the past several weeks: the Public CIO Summit in Washington, DC, and the Center for Digital Government Industry Summit in Jackson Hole, Wyoming. It’s very clear how tight-knit the community of public CIOs is. And, these were some of the highest quality industry events I’ve personally participated in, with real dialogue both amongst the CIOs as they shared best practices and approaches, and with those of...
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