Contact

 

Login

 
The leader in government automation Products, success stories, whitepapers, purchase options, and more Asset management, land management, licensing and case management solutions Financing, implementation, training, and continuing education Support center, knowledge base, and product updates Accela events, user group meetings, industry tradeshows, and seminars Partner overview, partnership opportunities, and solutions catalog Company history, newsroom, partnerships, memberships, clients, and careers
About Accela
News Overview
Alliances
Memberships
Clients
Management
Careers
Contact Accela
Company


Systems/Network Administrator

Location: San Ramon, CA  |  Department: IT

Job Description

This is a mid to senior level position with primary responsibility for design, implementation, systems and network administration, database and storage management, performance and utilization monitoring in a high availability mission critical production environment.

The ideal candidate will come from a strong Solaris and Linux system administration background with experience supporting a 24x7 production operations. The candidate will be responsible for managing servers, SAN/NAS storage, backup and disaster recovery, LAN/WAN infrastructure, Oracle database and collaborate closely with DBA and Engineering on implementation projects. The candidate will also be responsible for server deployments, capacity and performance monitoring and tuning plus implementing best practices in a mission critical production environment.

Essential Duties and Responsibilities:
• Providing 24x7 support and systems administrations in a mission critical, high availability web based production   environment
• Collaborate with Engineering, QA and DBAs
• Support and maintain Oracle databases (not a DBA perspective)
• Identify, monitor, and track key operational metrics, including performance, utilization, throughput, etc.
• Responsible for server and network infrastructure hardware and software installation, maintenance and   upgrades
• Monitoring system and network (LAN/WAN) activities; tuning system parameters and configurations to optimize   performance; monitoring disk space and database performance
• Coordinate changes to all environments with Engineering and internal Technical Support groups
• Defining and managing escalation procedures
• As directed by management, work directly with users and vendors in the development, implementation and   deployment of systems integration projects
• Determine and coordinate delivery of technical requirements for Client Services, Engineering, and QA groups
• Provide support and maintain written resolutions to frequent problems as they relate to networks, hardware,   software applications, and telecommunication systems
• Act as a liaison between the Sales and Engineering departments
• Act as a coach and mentor to support personnel and junior engineers

Additional Duties and Responsibilities:
• Remain informed of job-related issues through networking, training programs, seminars and trade publications
• Attend meetings when necessary
• Maintain a flexible work schedule
• Perform other duties when assigned

Required Experience and Skills:
• Requires a Bachelors degree with emphasis in a computer related field or the equivalent skill and knowledge.   Higher education is highly desirable.
• Minimum of 5-7 years experience in managing and administrating systems in production environment.
• Expert knowledge of Solaris and Linux plus good working knowledge of Windows 2000/2003 required
• In-depth knowledge of Sun hardware platforms including storage, RAID, SAN and NAS technologies
• Good knowledge of XML and UNIX scripting (e.g. Perl, Python, Shell, etc.)
• Experience in deployment and maintenance of web technologies (IIS, Apache, J2EE, Tomcat, etc.)
• Minimum 3 years experience with Oracle and MSSQL database systems administration. Experience with Oracle   database replication and recovery a plus.
• Knowledge of NetApp storage solutions is desired.
• Experience in managing a virtual infrastructure (VMware) is desired.
• Required strong network management experience in supporting a complex mixed UNIX, Linux and Windows   network. Certification from major vendor or independent body in networking technologies (MCSE, CCNA, OCP,   RHCE, SCNA/SCSA, CISA, CISSP, etc.) greatly preferred.
• Required demonstrated in-depth understanding, and hands-on experience of LAN and WAN topologies, routers,   switches, load balancers, firewalls, and network protocols (BGP, TCP/IP, OSPF, VoIP, LDAP, SNMP, VPN, IPSec,   etc)
• Experience with formal change control/management procedures
• Required willingness and ability to adapt to rapid changes in order to support and use future technology
• Must have excellent written and verbal communication skills and people skills, both in user support and project   coordination. If necessary, follow the proper protocol to escalate issues to upper management.
• Required strong interpersonal and organizational skills, including the ability to meet deadlines, work in a team   environment, follow written policies and procedures, and maintain superior customer service at all times with all   users
• Must exercise a reasonable amount of independent judgment under a minimum of supervision

Qualified applicants must enjoy the challenge of working in a multi-task environment & have the desire to grow with our company.

To Apply: Please submit a cover letter and resume along with salary requirements.

back to career listings

Apply Now
 

Contact Us
Request Information
Contact Information
Submit RFP/RFI

For Customers
Support Login
User Conference
Knowledge Base

For Partners
Become a Partner
Partner Summit

Solutions Catalog

About Accela
Company Overview
Success Stories
Join Our Team

 

Terms and Conditions

Subscribe to Accela's RSS Feed for the latest news and press releases

©2004-2008 Accela, Inc.  All Rights Reserved