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Technical Writer
Location: Sandy, UT | Department:
Engineering
Job Description
The Technical Writer works with a group of dedicated writers
to create and update user documentation for Accela application software
by reviewing requirements and design specifications, interviewing subject
matter experts, and using the software.
Responsibilities
• Maintain a customer perspective when creating, planning,
and writing technical information
• Suggest human interface and product design improvements
• Develop application examples and scenarios as necessary for inclusion
in technical documentation
• Coordinate documentation projects with team members
• Manage the complete documentation project and test online deliverables
• Consistently and effectively manage, communicate, and adhere to
documentation deliverables for set deadlines
• Follow department style guide
• Contribute to the development of department standards, including
templates and style guide
Requirements
• Bachelors degree in English, Communications, Journalism,
or related field, or equivalent experience
• Experience in the software industry, preferred
• Experience with technical software applications, preferred
• Skilled in FrameMaker or RoboHelp authoring tools, preferred
• Confident using Microsoft Office suite, including Microsoft Visual
SourceSafe
• Ability to improve documentation process, creative in analyzing
audience and assessing their needs to deliver excellent technical
documentation to Accela software application users
• Self-starter, proactive team member
• Proficient in English grammar, usage, mechanics, and composition
• Excellent verbal and written communication skills
To Apply: Please submit a cover letter and resume along
with salary requirements.
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