New Braunfels, Texas
Selects Accela Solution to Improve Service to Citizens
Web-based application supports city's goal to modernize
software and increase internal efficiencies
New Braunfels, Texas (March 20, 2008) New Braunfels,
Texas has selected Accela Automation®
from Accela, Inc. to streamline its internal land and asset management
processes and improve the quality of service it provides. Staff in the
city’s Building, Code Enforcement, Permitting, and Public Works
departments will utilize the more user-friendly, easily accessible system
to conduct business via the Internet and make online services available
to citizens and the development community.
The selection of Accela Automation resulted from the city’s search
for a solution that could modernize its administrative services software
to increase efficiencies involved with permitting, inspections, and asset
management, and to support its commitment to provide the best in service
to its citizens and visitors.
“We welcome the opportunity to support New Braunfels as a new Accela
client and applaud their commitment to delivering high standards of customer
service through the best technology available,” said Maury Blackman,
Accela’s president and CEO. “The City’s foresight in
choosing to implement an agency-wide solution will have measurable benefits
immediately and long into the future.”
Additional Accela applications were selected to enhance the functionality
of Accela Automation. They will facilitate sharing of GIS information
from a centralized database, enable field staff to work more efficiently
in conducting inspections, and provide residents with the ability to apply
for and obtain permits online:
Accela GIS™
seamlessly integrates with Accela Automation to provide powerful real-time
visual analysis to enhance land use, zoning, and infrastructure data.
It allows creation of multiple map layers, automated map analysis, parcel
and asset inventory management, direct editing of GIS data or files, and
auto-distribution of information to mailing lists. It is built on the
ArcIMS™ platform by ESRI®.
Accela Wireless™
is a mobile government software application that allows government staff
to perform their jobs from the field for inspections, code enforcement,
work orders, and service requests. Optimized for Intel Centrino® Mobile
Technology, Accela Wireless is compatible with PDAs, laptops, and Tablet
PCs running on the Microsoft Pocket PC 2003, Windows Mobile 5, Windows
2000, or Windows XP operating systems.
Accela Citizen Access™
provides real-time, direct access via the Internet to agency permit and
land management activities. Online permit applications can be configured
to allow citizens and businesses access to apply and pay for permits,
schedule inspections, check the status of a permit or inspection, or print
an approved permit directly from the Internet 24 hours a day, seven days
a week.
About New Braunfels
New Braunfels is located approximately 30 miles northeast of San Antonio
and is part of the San Antonio Metropolitan Area. Home to a population
of 47,000, the City covers 29.4 sq. miles and is the County Seat of Comal
County. For more information, please visit www.nbtexas.org.
|
