Atlanta, Georgia Awards
Accela $1.3M Contract to Link Citizens to Development Services
Web-based applications support City’s goals to
create growth and reduce customer wait time
Atlanta, Ga. (March 31, 2008) Atlanta, Georgia
has selected Accela
Automation® from Accela, Inc. to streamline its planning, land
development, and code compliance processes and strengthen citizen relations.
The user-friendly, easily accessible system will enable city staff, residents,
and local developers to conduct business via the Internet.
The four divisions within Atlanta’s Planning & Community Development
department will upgrade to the Web-based system from a legacy Accela product.
Staff will have access to a centralized database of land-use information
that will enable them to more effectively track and manage activities
related to planning, design review, construction, plan approval, code
compliance, and housing assistance, and which will result in less wait
time for citizens and businesses.
“Atlanta joins a growing group of Accela clients who are recognizing
the economic advantages of serving their citizens through Web-based solutions,”
said Maury Blackman, Accela president and CEO. “Our experience has
shown a direct correlation between easier, faster, more accessible services
to the public and economic growth and prosperity.”
Additional Accela applications will enhance the functionality of Accela
Automation by facilitating management of citizen requests, sharing of
GIS information from a centralized database, enabling field staff to work
more efficiently in conducting inspections, and providing residents with
the ability to apply for and obtain permits online:
Accela Service Request™
provides an efficient, cost-effective solution for organizing and managing
interdepartmental or citizen requests for service, complaints, or inquiries.
A centralized database of this information enables agencies with real-time
access to the status of any request at any time.
Accela GIS™
seamlessly integrates with Accela Automation to provide powerful real-time
visual analysis to enhance land use, zoning, and infrastructure data.
It allows creation of multiple map layers, automated map analysis, parcel
and asset inventory management, direct editing of GIS data or files, and
auto-distribution of information to mailing lists. It is built on the
ArcIMS™ platform by ESRI®.
Accela Wireless™
is a mobile government software application that allows government staff
to perform their jobs from the field for inspections, code enforcement,
work orders, and service requests. Optimized for Intel Centrino® Mobile
Technology, Accela Wireless is compatible with PDAs, laptops, and Tablet
PCs running on the Microsoft Pocket PC 2003, Windows Mobile 5, Windows
2000, or Windows XP operating systems.
Accela Citizen Access™
provides real-time, direct access via the Internet to agency permit and
land management activities. Online permit applications can be configured
to allow citizens and businesses access to apply and pay for permits,
schedule inspections, check the status of a permit or inspection, or print
an approved permit directly from the Internet 24 hours a day, seven days
a week.
About Atlanta
Atlanta covers 132 sq. miles in northwestern Georgia and is the state’s
capital and most populous city with approximately 500,000 residents. It
is also the core city of a greater metropolitan area covering 8,376 sq.
miles and home to a population of more than 5 million. Between the years
of 2000 and 2006, the Atlanta metropolitan area grew by 20.5 percent,
making it the fastest growing metro area in the nation. For more information,
please visit http://www.atlantaga.gov/.
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