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Pulaski County, AR, to Offer Residents Mobile Access to Civic Services with Accela CRM

Accela, the leading provider of cloud-based civic engagement software solutions, announced today that Pulaski County, Arkansas, has selected Accela Citizen Relationship Management (CRM) on the Accela Civic Platform to foster better two-way communication between the County and its residents. The County will implement the software to more efficiently resolve citizen requests, manage workflow for agency staff, and provide on-the-go access to county services via a configurable mobile application. Through an easily accessible portal, residents will be able to submit service requests 24/7, get information about civic services and stay connected with updates through their smartphone.

“With the implementation of Accela CRM, Pulaski County will be able to increase transparent communication channels to better prioritize issues, allocate resources, save money and, ultimately, transform how its communities engage,” said Daryl Blowes, EVP/GM of Engagement Solutions for Accela. “Delivering solutions that build trust and transparency between government and its constituents is at the heart of everything we do, and we are excited to bring our CRM mobile technology to the people of Pulaski County.”

About Pulaski County
Pulaski County was created in 1818 and is one of five counties in the state of Arkansas. Little Rock is the county seat and the State Capitol. Pulaski County is the most populous county in the State, with a population of approximately 391,284.