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Accela Civic Platform News Brief

Visalia, CA, Moves Permitting System to Robust Accela Civic Platform

Accela, the leading provider of cloud-based productivity and civic engagement software solutions, announced today that its long-time customer, Visalia, CA, has upgraded to the latest software on the Accela Civic Platform. By implementing the Accela Civic Platform, Visalia will further simplify their building permitting, planning and code enforcement processes, resulting in improved turnaround times and better overall customer service. Through the Accela Civic Platform, residents will have access to 24/7 self-service online, driving greater resource efficiency and freeing staff to focus on other core functions. In addition to adopting the Accela Civic Platform, Visalia also procured e-PlanSoft, an Accela partner, which will further streamline efficiencies and expand on technology automation for contractors.

“As Accela’s first customer, Visalia demonstrated early on their commitment to leveraging technology to deliver services to citizens in a more efficient, cost-effective and seamless way. Visalia will now have the ability to offer a variety of services online that benefit both residents and agency employees, in addition to saving time and money,” said Maury Blackman, president and CEO for Accela.

About Visalia, CA
Visalia is a City situated in the agricultural San Joaquin Valley of California. Incorporated in 1874, Visalia serves as the economic and governmental center to one of the most productive single agricultural counties in the country. Today, it boasts a population of around 127,763.