Accela Citizen Relationship Management News Brief

Lynwood, California, Goes Live with Accela Civic Platform for Citizen Relationship Management (CRM)

Accela, the leading provider of cloud-based civic engagement solutions for government, announced today that Lynwood, California, is now live with Accela Citizen Relationship Management (CRM) on the Civic Platform. Lynwood is a City in Los Angeles County, California, and has a population of approximately 71,000. The City selected and implemented Accela Citizen Relationship Management to cost-effectively manage workflow for agency staff and provide simple access to City services online and on-the-go via a configurable mobile application.

“We are thrilled to be bringing streamlined services to the residents and employees of the City of Lynwood,” said Kendall Smith, Accela Citizen Relationship Management Product Engineer Lead. “With Accela’s Citizen Relationship Management solution and mobile app, the City is poised to realize savings in both cost and time spent delivering services, while citizens now have mobile access to the resources they need, wherever they may be, all directly from their phone.”

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