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Return on Relationships: The Public CIO Summit and Center for Digital Government Industry Summit

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Ted Rubin is an influential guy in social media circles and his recent book, Return on Relationships , is based on the idea that relationships represent the most important currency in business. Ted focuses on relationships created through social media interactions, but, as I've come to realize, the concept is extraordinarily important in our industry in the bigger context of seeking out, investing in and building lasting relationships that ultimately drive success. I had the chance to participate in two marquee industry events over the past several weeks: the Public CIO Summit in Washington, DC, and the Center for Digital Government Industry Summit in Jackson Hole, Wyoming. It’s very clear how tight-knit the community of public CIOs is. And, these were some of the highest quality industry events I’ve personally participated in, with real dialogue both amongst the CIOs as they shared best practices and approaches, and with those of...
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The Hitchhiker’s Guide to Accela Engage 2013 – DON’T PANIC!

There's less than one week left until Accela Engage 2013 kicks off in San Diego, but don’t panic. Although the world isn’t coming to an end like in The Hitchhiker’s Guide to the Galaxy , time is running out to carefully plan your schedule to ensure you make the most of your time during the conference. If you haven't nailed down your must-attend sessions and events, here's a quick guide to a few things that may just help round out your experience next week: Haven’t registered yet? Not being able to attend Accela Engage would obviously have a serious impact on your entire experience. You can register until 11:59 pm on Wednesday, August 7. All hands-on training classes must be selected by then as well. Speaking of Hands-on Training Sessions: These training classes require preregistration to attend and space is limited to 35 seats per class, so reserve your spot...
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Looking Ahead to Accela Engage: 2013 User Conference

Looking Ahead to Accela Engage: 2013 User Conference
Our user conference is just over two weeks away, and the team at Accela is hard at work making final preparations. We have a lot of great sessions and networking opportunities in store, and we’re looking forward to seeing many of you in San Diego. (If you would like to attend but have not yet signed up, you can register online through August 2, 2013.) So, what makes this user conference different than previous ones? First, you may have noticed that we changed the name of the event to Accela Engage. We did this to reflect the shift within many communities toward improving the delivery of government services through civic engagement . Agencies of all sizes can now deploy cloud, web, mobile and social technologies to more effectively engage with their constituencies, meet changing regulatory and compliance standards and manage civic functions. This is something that our customers are embracing,...
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Hacking for Civic Good...and Tacos

Hacking for Civic Good...and Tacos
On Saturday June 1st, Civic Hackers across America united with a common thread, to change their communities by creating new mobile, web and social applications during the National Day of Civic Hacking. One Utah group in particular, Open Salt Lake, held Hack for Salt Lake, an event sponsored by Accela. At the hackathon, civic hackers worked with the City to access the Accela Automation system via the Accela Civic Platform, leading to the creation of a mobile application code named “Taco Cart.” The Taco Cart app was designed to solve for an existing problem facing Salt Lake residents today: locating the many food carts scattered across the city. While most citizens know these carts exist, their specific location is primarily spread by word of mouth alone. Furthermore, most cart owners have no simple way to post their locations online. But through their use of Accela Automation, the City tracks the...
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Regionalization and Open Government: Key Themes of This Week's Civic Engagement Roadshow


The Accela Crew was out in full force this week in the heart of the South, with stops in Atlanta, GA, and Charlotte, NC. Our gracious host cities invited us into their offices to talk about Accela's new mission for #civicgood, to preview the new  Civic Hero 311/service request app, to hear a brief introduction to the Accela Developer Portal (available at  developer.accela.com ), and to interact at the first ever Southeastern regional user group meetings. Accela Sr. Software Architect Kris Trujillo discusses App Development in Atlanta In our discussions with Accela administrators and users, government leaders, and others from the local development community, several trends emerged: Engagement Is HOT Indeed! Just a few years ago, discussion around the concept of civic engagement centered around making government services more accessible to citizens over the Web or on their mobile devices. While this is an important part of government's purpose and...
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CityCamp Palo Alto: Thoughts on Civic Hacking from Dr. Jonathan Reichental

Accela is a proud sponsor of the upcoming CityCamp Palo Alto, part of the National Day of Civic Hacking. The event, scheduled for June 1, 2013, will include panel discussions, technology demos, music and amazing food. Jonathan Reichental, the City of Palo Alto Chief Information Officer and the Founder and Co-creator of CityCamp Palo Alto, sent along some thoughts on civic hacking, which I've posted below. Read, comment, join us for a day of Civic Good and let us know if you will inspire and be inspired. Why Civic Hacking is Good News for Government and Our Communities by Dr. Jonathan Reichental City of Palo Alto Chief Information Officer Founder and Co-creator of CityCamp Palo Alto Hacking 101 When US Navy warplanes returned to base after bombing missions during World War 2, engineers would use  hack saws to cut pieces off broken aircraft and apply them to good planes to get...
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