Accela Environmental Health In Action

This webinar series discusses how to leverage advanced Environmental Health data management, mobile inspection and data analytics technology for increased efficiency.

Viewers will learn how to:

  • Accomplish more with fewer resources by leveraging proven industry tools and best practices
  • Reduce phone and foot traffic while simultaneously delivering real-time updates to customers via web, email and text
  • Utilize a single, integrated (and paperless) database with public portal and mobile capabilities
  • Anticipate and manage critical issues, from department productivity to violation and health trends

The webinars (best when viewed in this order):
1. The New Front Counter: Online Transactions
2. Your Better Back Office: Application Processing
3. Out in the Field: Mobile Inspections
4. Actionable Insight: Using Your Data

Each webinar is under 30 minutes, includes a brief Q&A, and provides lots of helpful information from environmental health experts.
 

 
  
 

The New Front Counter: Online Transactions
Save time and improve customer service by moving Environmental Health front counter transactions to a convenient, 24/7 web interface, including fee capture and application submission.
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EW WIW webinar 2 EW WIW video San Diego Video

Your Better Back Office: Application Processing – Speed up application processing without sacrificing quality with concurrent virtual review, assigned personnel routing, and automated text and email status updates to customers.
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Out in the Field: Mobile Inspections – Complete more inspections with less effort by leveraging a predefined canned comment library, agency-configured violations, site histories, and automatic score and next inspection calculation based on your unique business rules.
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Actionable Insight: Using Your Data – Now that you’ve collected data from your customers, your own investigation and your inspection, it’s time to use it! Advanced data analytics provide powerful insights to guide your daily and long term business decisions. 
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Interested in learning more?

To learn more about the Accela Civic Platform and what it can do for your agency, please call us at (888) 722-2352 or fill out our simple online form.