Accela Automation® Track

8:30a - 9:30a
Accela Mobile Citizen Access: You Can Take It With You!
Extend the power of Accela Citizen Access™ to the field with Accela Mobile Citizen Access using SmartPhone technology. Learn how to empower contractors and public users to schedule inspections, check the status of applications and inspections, and receive alerts to keep projects running smoothly and efficiently.
Intended audience: Users, Administrators, Services Partners
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8:30a - 9:30a
What Condition are Your Conditions In?
New condition administration functionality makes this powerful feature even more valuable. This session will show you how to create, manage, and make the most of Conditions.
Intended audience: Users, Administrators, Services Partners
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9:45a - 10:45a
Government on Call with Interactive Voice Response (IVR)
Learn how Accela IVR™ can provide your citizens with 24-hour access to government services via a touch-tone phone. Enhanced call flows make Accela IVR even more configurable to allow efficient, round-the-clock inspection scheduling and status updates.
Intended audience: Users, Administrators, Services Partners
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9:45a - 10:45a
Advanced Workflows A to Z
Learn how to take full advantage of the many features that Workflow offers for Accela Automation users. This session will highlight workflow alerts and e-mail notifications, sub-workflow tasks, default statuses, and much more.
Intended audience: Users, Administrators, Services Partners
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11:00a - 12:00p
It's a Set Up! Set Processing Made Easy
Learn how Set Processing has been enhanced to make this powerful feature even more powerful. This session will cover new functionality for both CAP Sets and Parcel Sets.
Intended audience: Users, Administrators, Agency Directors/Managers, Services Partners
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11:00a - 12:00p
Configuring and Using Intelligent Guide Sheets
Learn how to configure and manage Guide Sheets to allow for Guide Sheet items to be carried over from one inspection to the next..
Intended audience: Users, Administrators, Agency Directors/Managers, Services Partners
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Questions? conference@accela.com