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Accela Citizen Access™ Supplemental Terms of Use

The following Supplemental Terms of Use (these "ACA Terms") apply to you when you use the Accela Citizen Access services (the "ACA Services"). To the extent that these ACA Terms conflict with the general Accela, Inc. Terms of Use (the "Terms"), these ACA Terms supersede the Terms; to the extent that these ACA Terms do not conflict with the Terms, these ACA Terms supplement the Terms.

Use of Accela Citizen Access Services: Accela is the sole decision-maker as to your use of the ACA Services and reserves the right to prohibit or remove any information which Accela believes to be in violation of applicable laws, the Terms, or these ACA Terms. Upon completion of the registration process, Accela will provide you with a member name and password. Access to the ACA Services is strictly limited to members and other users specifically authorized by Accela; access to any content contained within the ACA Services by any means other than through interfaces provided or specifically authorized by Accela is prohibited. It is your responsibility to maintain the confidentiality of your member name and password. To the fullest extent permitted by applicable laws, you agree to be financially and otherwise liable for all activities conducted with the ACA Services using your member name and password, regardless whether such activities are specifically authorized by you. To promote the security of the ACA Services, you agree to a) promptly notify the Administrator of any unauthorized use of your member name or password or any other breach of security, and b) log out from the ACA Services at the completion of each session. Accela has the right to suspend or terminate your member name or password and refuse any and all current or future use of the ACA Services or any portion of the ACA Services. To the extent permitted by applicable laws, commercial access to and use of the ACA Services is permitted.

User Representations: Licensed Building Professionals: If you are a licensed building professional, you represent, affirm, and declare that you are duly and properly licensed under the provisions of your state's contractors' licensing laws and that your license is valid and in full force and effect. You further represent, affirm, and declare that, if required by applicable laws, you maintain a certificate of workers' compensation insurance and have filed such certification with the agency or agencies with which you conduct business through the ACA Services. If you pull permits using the ACA Services, you further represent, affirm, and declare that, under applicable laws, you are legally authorized to pull the permit and to perform the work described therein.

Owner-Builders: If you are not a licensed building professional, you represent, affirm, and declare that you are exempt from the provisions of your state's contractors' licensing laws and will comply with all applicable laws governing construction by non-licensed persons.

Fees: Accela may charge you a convenience fee for your use of the ACA Services, comprising a base amount plus a percentage of the permit cost, which fee may vary from one jurisdiction to another. Accela reserves the right to modify its fee structure at any time.

General Disclaimer: Accela has no liability to you or to any third party for the disruption or termination of your access to the ACA Services. You agree to defend, indemnify, and hold harmless Accela, its officers, directors, employees, and contractors from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees and costs, arising from or in any manner associated to your use of the ACA Services including, but not necessarily limited to: a) violation of applicable licensing laws; b) violation of applicable workers' compensation laws; and c) non-compliance with applicable building codes. You acknowledge that the information provided by Accela through the ACA Services is derived from local government agency databases and may be inaccurate, dated, or erroneous; Accela does not warrant the accuracy of such information and is not responsible or liable for any inaccurate, dated, or erroneous information within the ACA Services.

Privacy: Your voluntary use of the ACA Services requires you to provide some personal information. To submit a permit application using the ACA Services, you must provide your name, e-mail address, mailing address, contractor's license number (if applicable), credit card number and expiration date, and credit card billing address. Accela uses this personal information only to process your application and to advise you of the status of your application; no other use will be made of your personal information without your permission. Accela protects your personal information by gathering it only through 3,128-bit Secure Sockets Layer (SSL)-secured portions of the ACA Services; when your personal information is transmitted to permitting agencies or stored by Accela, such transmittal or storage is performed in accordance with industry standards for encryption and security. Questions concerning these Terms should be directed to Colin Samuels, Accela's Assistant General Counsel.

Revised February 28, 2007. © 2002-2007 Accela, Inc. All rights reserved.

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