Add-ons Overview

Accela Automation offers add-on products that work together to enhance their Land Management capabilities available to your agency’s staff and citizens. The more add-on components a solution has, the more robust your agency’s application becomes. Accela Automation Applications and add-ons can be implemented together as a package of products or built over time by adding products to keep pace with your agency’s evolving needs.

Citizens can access services online

Accela Citizen Access provides a complete solution from start to finish. Industry professionals, contractors, inspectors, or plumbers for example can access services and carry out entire processes online—from looking up information, to applying and paying for permits, to printing off completed paperwork, citizens save time and money by taking advantage of many government services from the convenience of the home or office.

Integrate your GIS solution with Esri maps

Accela GIS supports both Microsoft Bing Maps and Esri ArcGIS Server, providing agency staff with a rich user experience when working with spatial data. Users can view map mash-ups of any available ArcGIS map layer with Bing Maps – for example, layering agency parcel or asset data with Bing Maps provides users with a complete view of their geospatial data and helps with decision making. Field staff benefit from the application’s routing capabilities and the ability to access Esri data in off-line mode.

Call for information anytime, anywhere

Accela IVR allows contractors, inspectors, and the public to access inspection schedules and information over a touch-tone phone, 24 hours a day, 7 days a week.

Virtual offices increase efficiencies

Accela Mobile Office extends processing capabilities to the field for inspections, code enforcement, work orders, service requests, and more. By providing direct, real-time access to data in an agency’s database from a mobile device, Accela Mobile Office increases internal productivity and helps agencies bring critical government services directly to the people.

Track the latest agency activity and trends

Accela Analytics allows you to access your agency data wherever you are on your Apple iPad using Accela Analytics. Using the iPad’s intuitive touch screen interface agency personnel gain real-time access to role specific information from your Accela Automation database.  View property related permits, license inspections, assets like storm drains and fire hydrants, and basically most any data that’s tracked by your agency, presented on your agency Esri maps.