Code Enforcement

Code enforcement in many jurisdictions is a partnership between government, citizens, neighborhoods, and business groups. This application provides the tools agencies need to provide efficient, cost-effective code enforcement services to constituents who expect timely action in response to complaints or inquiries.

Track all code enforcement cases

Accela Automation provides a central database of all activities, people, documents, and other information needed to successfully resolve complex code enforcement issues.

Configure system to mimic business rules

Workflow can be configured based on rules and regulations in your jurisdiction, so once a citizen submits a complaint, the system determines what department should get a particular request for service.

Use automatic warnings to manage enforcement activities

Complaints and violations against specific individuals, properties, owners, contractors, and businesses can be configured as automatic warnings that trigger holds on permits, inspection requests, certificates of occupancy, and other permissions processed in the application.

Track recovery costs

Built-in tracking capability lets staff keep track of time spent doing inspections, preparing paperwork, testifying in court, etc. This record can be used in court to document time and costs incurred by a jurisdiction when requesting cost reimbursement from a violator.

Auto-route information and tasks to different departments and agencies

Generate daily task lists for code enforcement teams and expedite ongoing communications to streamline processes around allocation of resources.

Integrate with GIS for powerful spatial analysis

Integrating Accela GIS with your land management solution provides direct access to view geographical representations of all land-use, zoning, and infrastructure information associated with a permit or inspection, enabling staff to make quick, informed decisions.