| The Challenge
Overland Park encountered many challenges as rapid population growth
increased demands for government services. In addition, the City
was facing a major upgrade of its systems for Y2K. As part of this
upgrade, the Development Services Department wanted to automate
its permit and land management systems and create a centralized
database for all of its divisions.
The Solution
The City selected a solution from Accela that met several key criteria:
• Automated workflow capabilities
• Integrated with City’s existing GIS database
• Easy access to parcel information
The Bottom Line
Overland Park’s automated solution has increased efficiency
for the staff and streamlined many internal operations. Staff are
able to share vital data and working from a shared database ensures
that everyone is up-to-date. The flexibility of the software also
ensures that the system can continue to grow with the City.
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