| The Challenge
Although the city of Roseville was an early adopter of government
automation technology, the Code Enforcement activities of the City
were in need of improvement with an automated solution.
The Solution
The City once again turned to Accela to provide a flexible, Web-based
solution for Code Enforcement. The City utilizes Accela Automation
to track and manage code violations, inspections, fines, payments,
and more. The application was modified to adapt to existing business
procedures, ensuring that staff would quickly adopt the new system.
The Bottom Line
Providing an automated solution to track and manage its code enforcement
activities has allowed the City to improve customer service and
increase productivity.
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