| The Challenge
Although Washington County had automated many of its land management activities,
the inspection process was still paper-based. This system challenged the
efficiency of inspectors in the field and prevented managers from collecting
metrics on the department’s performance.
The Solution
The County implemented Accela Wireless™ to facilitate direct, real-time
access to data from a mobile device in the field. Inspectors use the application
to automate inspection management activities including permit/parcel research,
data entry, and inspection sign offs. The solution also provides department
leaders with the metric data they need to better allocate resources.
The Bottom Line
Since implementing the mobile government application, the County has been
seeing great results. The time needed for administrative tasks by the
inspectors has been cut by approximately one hour per day for all inspectors,
which means more inspections can be completed to meet the growing needs
of the community.
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