| Agencies across the world at the
local, state, and federal level are charged with the regulatory
tasks for licensing and case management functions. Given budget
constraints and limited resources, agencies need to have technology
solutions that will enhance their unique knowledge in helping to
create the most effective and efficient methods for handling the
processing of licenses, registrations, and applications from inception
to approval.
TRACK enforcement actions that involve licensing
and random site inspections, complaint or regulatory investigations,
hearings and adjudications, and more.
AUTOMATE workflow for
licensing, registration, application, and renewal processes beyond
a simple checklist by automating and tracking all of the steps in
the approval and review process.
CONFIGURE searches,
labels, page layouts, fields, and tables to create a licensing and
case management solution that meets your agency’s unique needs.
The Accela Licensing & Case Management solution can help your
agency manage and track these activities in one integrated
system.
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Manage Unlimited Licenses and Cases
Every agency’s licensing and registration program has special
needs associated with its unique regulations, statutory requirements,
and internal procedures. Accela solutions provide the flexibility
for managing and processing an unlimited number of licenses and
registration types. The system allows you to easily create new case
types and business rules to reflect the regulations of your jurisdiction.
Improve Customer Service
Your citizens expect timely customer service when they are trying
to obtain the license or registration they need to operate their
business. By automating many of the tasks associated with issuing
a license— department reviews, sign-offs, inspections, and
approvals—your staff can provide more efficient, accurate
service.
Provide Business Express
Accela Licensing & Case Management features can be deployed
through your agency’s Web site to provide the public with
a transparent view of government information and 24/7 access to
services like applying and paying for licenses, verifying license
status, searching for providers, viewing reports and hearing calendars,
obtaining estimates, and much more. Learn
more about Business Express.
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