| For more than 30 years,
Accela has been the leading provider of government enterprise
software solutions that provide agencies with the ability
to automate workflow, track information, and manage data from
a centralized database. Our products allow agencies to reduce
workload, increase efficiencies, and provide the public and
businesses with easier, more convenient access to government
services.
Meet Accela Automation
Leading Solution for Web-based Government Automation
Accela
Automation® provides multiple departments within your
agency a solution to automate workflow, forms management,
activity tracking, cashiering, and other important daily tasks.
A centralized database allows you to share information across
departments and easily configure application types, business
processes, fees, and reports to match your agency’s
practices.
The Accela Automation enterprise application includes modules
and
add-on products.
Accela Automation Modules
Accela Automation is available in five modules that support
key government functions. These modules manage core business
activities of a single department or work as an enterprise
solution to manage the activities of an entire jurisdiction.
Accela Asset Management™
tracks and manages assets, work orders, and resources—fleet,
street, water, wastewater, plant and facilities, sewer, parks
and recreation, railway, and roadway.
Accela Land Management™
manages all land use and community development activities—permits,
inspections and reviews, zoning, project plans, and code enforcement.
Accela
Licensing and Case Management™ automates the licensing
and registration program for an agency—general business
licenses, simple and complex registrations, and occupational
licensing.
Accela Public
Health & Safety™ tracks and manages the permit
and inspection activities that ensure community health standards
are upheld and environmental health regulations are enforced.
Accela Service Request™
automates and manages interdepartmental or citizen service
requests, complaints, or inquiries, providing an effective
way to strengthen citizen relations.
Accela Automation Add-on Products
Add-on products expand and enhance the functionality of Accela
Automation:
Accela Citizen
Access™ delivers a cost-effective way to move traditional
counter services to the Web, providing citizens and businesses
with easy and convenient online access to government services.
Accela GIS™ gives
staff direct access to view geographic representations of
all land use, zoning, and infrastructure information associated
with a parcel, permit, inspection, or plan.
Accela IVR™ provides
citizens and staff with 24-hour access to request, check,
and verify permit applications and inspections from a touch-tone
phone.
Accela Mobile
Office™ dramatically changes the way mobile government
workers do their job. Designed specifically for field use
and leveraging the latest technology, Accela Mobile Office
extends processing capabilities to the field for inspections,
code enforcement, work orders, service requests, and more.
For the latest information on Accela's Classic Products
(Kiva DMS™, Tidemark Advantage™, Asset Management
System, 'PERMITS' Plus®, and Accela Wireless™),
please visit the Product
Updates section.
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