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Implementation
Training & Education
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Managing Successful Implementations

The Accela Implementation Methodology (AIM) delivers rapid implementation with return on investment, leveraging collaborative expertise to implement Accela solutions that meet the demands of government. It includes six stages to ensure customers receive high-quality services throughout the life cycle of a project:

  Accela Implementation Methodology diagram

Stage 1 – Initiation    

Objectives
• Establish project plan and team
• Establish communications plan
• Review contract, scope of project, and goals
• Set up Configuration environment
• Complete Project Charter

Outcomes
• Project begins
• Contract and Project Charter are finalized
• Project teams are established
• Training begins

Stage 2 – Analysis   

Objectives
• Review agency processes
• Conduct process review workshops
• Agree on system configuration, interfaces, data   conversions, and add-on configurations
• Develop project plan
• Agree on overall solution

Outcomes
• Project plan established
• Business Process, System Configuration, System   Setup, Conversion, and Interface documents   developed as required
• Training continues

Stage 3 – Build   

The Build stage starts at the same time as the fourth stage (Configuration), but ends before Implementation
is complete.

Objectives
• Prepare specifications for development work
• Develop customizations like event scripts and   enhancements
• Develop data conversions, interfaces, and reports

Outcomes
• Any agreed-to solutions defined during the Analysis   stage are developed: customizations, conversions,   interfaces, reports
• Training continues

Stage 4 – Configuration  

Objectives
• Configure the system to match System Configuration   document(s)
• Verify that solutions developed meet configuration   requirements
• Begin system testing
• Continue training

Outcome
• The system is configured to match the solution agreed   to during the Analysis stage

Stage 5 – Readiness   

Objectives
• Conduct system testing
• Correct issues as identified
• Conduct final training
• Prepare configuration for move to production
• Prepare Readiness Assessment
• Conduct production dry run
• Prepare production environment

Outcomes
• System is fully tested
• Corrections are made
• System is prepared for deployment
• Users are trained

Stage 6 – Deploy   

Objectives
• Conduct final system testing
• Move solution to production environment
• Go live with production
• Analyze and review Post Production
• Transition to Customer Resource Center

Outcomes
• Accela solution goes live
• Services hands off project to Customer Resource   Center for on-going support

Contact your regional account manager to learn more about Accela's implementation methodology.

 

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