The professional services
team at Accela has nearly 30 years of experience implementing
software solutions for government agencies. Accela has managed
more successful implementations than anyone else in the industry,
from small agencies with just a handful of staff to some of
the largest agencies in the U.S. with employees numbering
in the thousands. With every project, Accela is committed
to meeting and exceeding all of your expectations.
Recent go lives include:
• Framingham, MA
• State of South
Carolina
• The Woodlands,
TX
• Brevard County,
FL
• Gwinnett
Co, GA
• Weld County,
CO
• Madison,
WI
• Port of San
Francisco
• Atlanta,
GA
• Fort Collins,
CO
• Charlotte
Co, FL
• Sacramento County,
CA
• Peoria, AZ
• McAllen, TX
• Chandler, AZ
• Rochester, MN
Implementation
The Accela Implementation Methodology (AIM) was designed with
a focus on customer satisfaction, based on our experience
that stronger relationships result when we factor in the challenges
our customers face every day: a shortage of time and resources
and a continually-changing agency environment with little
room for error. AIM provides all the resources and information
required to plan, build, and manage an implementation while
maximizing quality, timeliness, and cost-effectiveness. Learn
more...
Training and Education
Accela offers many training and education opportunities throughout
the year to support your investment in Accela software. Learn
more...
Maintenance
Maintenance services ensure that your agency’s Accela
software products operate at 100% and that your agency receives
professional support for these products. Learn
more...
Service Partners
Service partners specialize in providing various types of
implementation services to government agencies. These include
systems integration, design and development, data migration,
installation, training, and database administration. Learn
more...
Financial Services
Accela Financial Services is a tax-exempt municipal lease
program for agencies that want an easy and affordable way
to fund their e-government projects. Learn
more...