| Code enforcement in many jurisdictions
is a partnership between government, citizens, neighborhoods, and
business groups. Accela
Automation® provides the tools agencies need to provide
efficient, cost-effective code enforcement services to constituents
who expect timely action in response to complaints or inquiries.
Complete automation for code enforcement activities:
Track and manage all code enforcement cases.
Accela Automation
provides a central database of all activities, people, documents,
and other information needed to successfully resolve complex code
enforcement issues.
Configure system to mimic business rules. Workflow
can be configured based on rules and regulations in your jurisdiction,
so once a citizen submits a complaint, the system determines what
department should get a particular request for service.
Use automatic warnings to manage enforcement activities.
Complaints and violations against specific individuals, properties,
owners, contractors, and businesses can be configured as automatic
warnings that trigger holds on permits, inspection requests, certificates
of occupancy, and other permissions processed in Accela
Automation.
Track recovery costs. Built-in tracking capability
lets staff keep track of time spent doing inspections, preparing
paperwork, testifying in court, etc. This record can be used in
court to document time and costs incurred by a jurisdiction when
requesting cost reimbursement from a violator.
Auto-route information and tasks to different departments
and agencies. Generate daily task lists for code enforcement
teams and expedite ongoing communications to streamline processes
around allocation of resources.
Integrate with GIS for powerful spatial analysis.
Integrating Accela GIS™
with your land management solution provides direct access to view
geographical representations of all land-use, zoning, and infrastructure
information associated with a permit or inspection, enabling staff
to make quick, informed decisions.
Find out more in the Accela Code Enforcement brochure.
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