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Accela Automation®
automates the processes and manages the steps associated with the
work of Weights & Measures agencies in preventing consumer fraud
and ensuring the health and safety of the public. Particularly when
supported with mobile technology in the field, the Web-based application
can make a significant difference in the efficiency and effectiveness
of inspectors and enforcement staff.
Complete automation for Weights & Measures
processes:
Schedule inspections, hearings, and board meetings.
Agency-wide calendar can record all scheduled hearing dates
based on the hearing body’s availability.
Update and manage licensing fees. Accela
Automation provides further accounting capability by tracking
full payments, partial payments, or overpayments. Automated invoices
help with billings from calibrations and certifications from State
Metrology laboratories.
Track application and license throughout lifetime.
Extensive configuration capability matches and enforces agency business
processes, saves costs by automating functions like task assignment,
routing, and e-mail notification.
Streamline complaint handling and intake. Accela
Automation automates handling of complaints, provides scripts to
allow you to follow a single line of questioning or branch off.
Track investigations from inception to hearing.
Conduct investigations as a part of regulatory operations, whether
checking on a consumer complaint or initiating a special investigation
against a business.
Maximize time in the field with mobile inspections.
Accela Mobile Office™
allows inspectors to assign, reschedule, or cancel inspections from
the field, and receive last-minute updates or alerts on their mobile
device.
Find out more in the Accela Licensing & Case Management™
brochure.
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