Accela Automation® automates the processes and manages the steps associated with the work of Weights & Measures agencies in preventing consumer fraud and ensuring the health and safety of the public. Particularly when supported with wireless mobile technology in the field, the Web-based application can make a significant difference in the efficiency and effectiveness of inspectors and enforcement staff.

Complete automation for Weights & Measures processes:

Schedule inspections, hearings, and board meetings. Agency-wide calendar can record all scheduled hearing dates based on the hearing body’s availability.

Update and manage licensing fees. Accela Automation provides further accounting capability by tracking full payments, partial payments, or overpayments. Automated invoices help with billings from calibrations and certifications from State Metrology laboratories.

Track application and license throughout lifetime. Extensive configuration capability matches and enforces agency business processes, saves costs by automating functions like task assignment, routing, and e-mail notification.

Streamline complaint handling and intake. Accela IntelliScript™ automates handling of complaints, provides scripts to allow you to follow a single line of questioning or branch off.

Track investigations from inception to hearing. Conduct investigations as a part of regulatory operations, whether checking on a consumer complaint or initiating a special investigation against a business.

Maximize time in the field with mobile inspections. Accela Wireless™ allows inspectors to assign, reschedule, or cancel inspections from the field, and receive last-minute updates or alerts on their mobile device.

Find our more in the Accela Licensing & Case Management™ brochure.