Success Stories

Land Management case studies by product

Permitting

Charlotte County, Florida, Streamlines Building Permitting and Code Enforcement, Embraces Open Data
County charts a course to government transparency with CivicData
McAllen Texas logo McAllen, Texas, Streamlines Building Permitting and Offers Online Citizen Access
across State

Accela helps reduce building permit issuance time and streamline review, approval and inspection process for contractors
Michigan Lara logo Michigan’s Department of Licensing and Regulatory Affairs Reduces Permit Processing Time to a Matter of Minutes
State’s future plans include integrating construction, code enforcement and licensing in the cloud
Palo Alto seal Palo Alto, California, Moves Permitting and Inspection Online and Takes Advantage of Open Platform to Build and Deploy Civic Apps
Cloud solutions keep infrastructure and staffing costs low while reducing wait time in agency offices
Sacramento City seal Sacramento, California, Makes It Easier for Builders and Developers to Work with the City
California’s capital capitalizes on the benefits of web-based permitting
San Diego County seal San Diego County, California, Migrates to Accela Civic Platform to Improve Efficiency and Overall Customer Experience
County Decreases Processing Time for Solar Permitting by 75 Percent
St Louis County seal St. Louis County, Missouri, Agencies Launch Regional Permitting Model to Encourage Economic Development
County agencies join forces to increase efficiencies and simplify the permitting process for the development community

Planning

Bernalillo seal Bernalillo County, New Mexico, Upgrades from Kiva to Accela Civic Platform
County reduces time to Certificate of Occupancy with concurrent electronic plan review across departments

Code Enforcement/Inspections

Baltimore County Baltimore County, Maryland, Centralizes Information and Offers Citizens Access to Services Online
County streamlines code enforcement and provides transparency
Charlotte County Seal Charlotte County, Florida, Streamlines Building Permitting and Code Enforcement, Embraces Open Data
County rebuilds community after wreckage of Hurricane Charley
City of Cleveland seal Cleveland, Ohio, Transforming its Community with Enterprise Land Management Solution
City places itself at technology forefront with integrated enterprise system and expanded mobile office suite

All/Platform – Land focused

Baltimore County Baltimore County, Maryland, Centralizes Information and Offers Citizens Access to Services Online
County leverages platform approach to governing
El Paso County seal El Paso County Public Health Increases Efficiency with Better Data Management
C
ounty performs 33% more inspections and tightens control over agency finances
Innovating on a Budget: How Technology Helps Small Governments Solve Big Problems

Government Technology Case Study - Innovating on a Budget: How Technology Helps Small Governments Solve Big Problems
Creative application of innovative technology has helped Somerton, Arizona, and Archuleta County, Colorado, be responsive and efficient despite resource challenges and legal requirements.

Lincoln Seal Lincoln, Nebraska, Increases Efficiencies and Strengthens Relationship with Contractor Community
Accela expedites Lincoln’s planning, permitting and business licensing while maintaining current staffing levels
Nogales seal Nogales, Arizona, Creates “One Stop Shop” for Planning and Permitting in the Cloud
Border community leverages Accela Land Management to streamline process and reduce infrastructure
Omaha seal Omaha, Nebraska, Realizes Cost Savings, Enhances Transparency and Citizen Engagement with Accela Solutions
Accela expedites Omaha’s permitting and inspection process and manages staffing
San Diego County seal San Diego County, California, Migrates to Accela Civic Platform to Improve Efficiency and Overall Customer Experience
County aims for best-in-class IT status, serving six departments with a seamless, single-system approach

Licensing & Case Management

Alabama seal Alabama ABC Board Takes Control of Licensing Processes with Single-System Approach
State centralizes disparate systems to deliver improved efficiency and ROI
Lenexa seal Lenexa, Kansas, Doubles Business Licensing Volume and Eliminates Overtime and Seasonal Staffing
City processes licenses more efficiently to support economic growth in the community
Denver seal Denver, Colorado, Addresses Tenfold Increase in Marijuana Licensing Applications and Public Records Requests
City and County
implements new licensing process and boosts efficiencies with accessible data

Asset Management

Lexington-Fayette seal Lexington-Fayette Urban County Government (LFUCG), Kentucky, Augments Water Quality Management with Accela Civic Platform
Asset Management solutions improve communications, fulfill environmental reporting requirements

Right of Way Management

Baltimore seal Baltimore, Maryland, Streamlines Right of Way Projects with Map-Based Coordination
City projects $900,000 in annual savings with Accela Right of Way Management
NKAPC logo Planning and Development Services of Kenton County Reduces Paving Costs and Enables Proactive Coordination with Right of Way Management
Multiple entities work together to reduce redundant, costly street cuts
Washington Gas seal Washington Gas Company Avoids Hundreds of Thousands of Dollars in Paving Restoration Costs
Utility realizes $250,000 in cost avoidance in first four months of using solution
Winnipeg, Canada, Uses Accela to Transform the Right of Way Management Process
Accela helps Winnipeg save money and gain control of growing infrastructure project requests

Environmental Health

Albuquerque seal Albuquerque, New Mexico, Air Quality Division Increases Productivity and Revenue
Agency issues 100% of permits within regulated timeframe and collects $60,000 in back fees
El Paso seal El Paso, Texas, Speeds Service by Automating Processes and Connecting with Citizens Online
City updates paper-laden processes and legacy technology with a powerful, enterprise solution
San Luis Obispo seal San Luis Obispo County Environmental Health Trades IT Burden for Peace of Mind with Cloud Services
Department increases productivity and no longer competes against agency-wide priorities

Citizen Relationship Management

Anaheim Improves Response Times with Citizen Relationship Management and 311
City becomes more responsive and accountable to resident needs making customer service a top priority

Legislative Management

Queen Creek, Arizona, Struggles to Keep Up with Increasing Citizen Requests
City improves customer service with Accela Citizen Relationship Management
Hernando County Seal Hernando County, Florida, Builds a Broadcast Presence
Solution keeps citizens near and far engaged in local government
Hesperia Seal Hesperia Unified School District Simplifies the Board Management Process
Solution aims to relieve school district of paper-based headaches
Reno, Nevada, Improves Efficiency while Complying with Stringent Open Meeting
Law Requirements

Staff increases transparency while simplifying the preparation of staff reports, agendas and supporting materials
Teaneck Seal Teaneck, New Jersey, Saves Time and Money with Streamlined Meeting Management
Accela makes it easy to organize, distribute and store Council content