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Accela Citizen Access™ 6.4.2

 

Complete release notes are available through the online support center. If you do not have a support center
log-in, contact the Customer Resource Center at support@accela.com.

 

What's New in Accela Citizen Access 6.4.2? Release Recap
Included below is an overview of the major new features in version 6.4.2. For a complete list, please contact the Customer Resource Center.

New Features
Trust Account Payment – This feature extends Accela Automation® trust accounting functionality to Accela Citizen Access. Public users with proper professional license validation can make payments on permits, licenses, and other transactions in Accela Citizen Access using an established Trust Account. All business rules for the creation and use of Trust Accounts can be governed through configuration established in Accela Automation.

Conditions: Holds, Locks, Notices – A hold, lock, notice, or other condition placed on an address in Accela Automation affects permit application behavior in Accela Citizen Access in the same way it affects permit application behavior in Accela Automation.

Enhance Search Capabilities – Accela Citizen Access provides the ability to search for and return search-specific results on many different screens. The search results are validated based on parameters established by each agency. Users searching for a piece of land will get results for address, parcel, and/or owner information.

Cancel Inspections – Provides the ability to cancel a scheduled inspection regardless of whether or not the original inspection was scheduled via Accela Citizen Access.

Administrator Access from Public Portal – System administrators can now assign a user account with an administrator role using the Admin portlet in Accela Vantage360®. A user account assigned with an administrator role has permission to perform configurations and customization for Accela Citizen Access.

Product Roadmap
The next release of Accela Citizen Access will be version 6.5 and is scheduled for release in March 2008.

Questions?
For additional release information, such as requesting the upgrades for your agency or obtaining a copy of the complete release notes, please contact the Customer Resource Center.

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