What’s New in
6.4? Release Recap
Included below is an overview of the major new features in version 6.4.
For a complete list of the new features in this release, please contact
the Customer Resource Center.
New Features
With the 6.4 release, Accela Citizen Access no longer uses the
IntelliScript™ technology on which previous releases were based.
Instead, it now relies on configuration settings made in Accela Automation®
and utilizes such features as EMSE scripts to provide a better tool for
agencies and a higher quality experience for contractors and citizen users.
These features are included in the 6.4 release:
User Account Registration – Citizens can register
for an account using an e-mail address and password they select. The agency
can configure settings to automatically activate an account or require
agency approval of an account before it is activated. A licensed contractor
with a licensed professional on record in Accela Automation is able to
associate his online user account with that record to allow him or her
to apply for permit types that require a specific license type.
Permit Fee Estimate – A registered citizen user
can create a fee estimate for a permit. The agency administrator determines
which application types are available for online fee estimates, and configures
those application types to be available only for fee estimates or to allow
a fee estimate to be converted to an online permit application.
Permit Application – A registered citizen user
can create a permit application and pay related fees. The agency administrator
determines which application types are available to citizens online. A
user may save a partially completed application in order to return at
a later time and complete it. This allows the user to start an application
without completing it and retains the information so the user can complete
it at a later time.
Permit and Licensed Contractor Research – A citizen
user can search for information about permits and licensed contractors
using a permit number, contractor license number, or location information,
for example, contractor business address or permit address.
Public License Application – An unregistered citizen
user can create a public license application and pay related fees. The
agency administrator determines which application types are available
to citizens online.
Administrator Reports – The administrator has access
to these reports, and can make them available to other agency users:
• Transaction Report – lists the number of permit applications
created and associated fees for a specific time period.
• Web Usage Statistics Report – lists the number of
hits on the citizen access Web site for a specific time period.
• Inspection Schedule Report – lists the inspections
scheduled using the citizen access Web site for a specific time period.
• Transaction Statistics – lists the type and number of transactions
completed using the citizen access Web site.
Product Roadmap
The next release of Accela Citizen Access is TBD.
Questions?
For additional release information, such as requesting the upgrades for
your agency or obtaining a copy of the complete release notes, please
contact the Customer Resource Center.
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