What’s New in
6.3.2? Release Recap
Included below is a list of new features in version 6.3.2. For a complete
list of the new features in this release, please contact the Customer
Resource Center.
New Features
Voice Message Document Group and Type Assignment
– Accela IVR records voice comments when scheduling and resulting
inspections. This functionality is now enhanced to automatically insert
notification text into the appropriate comment field so other system users
are notified that the voice comment is available. This enhancement also
includes automatically assigning a document group and type to the voice
message file attachment. This will be used to automatically download the
voice comments in Accela Wireless™.
Prompting the Available Date to a Caller – Accela
IVR leverages enhancements to Accela Automation® that allow Accela
IVR to prompt a caller with the next available dates for an inspection
based on the system calendar. Accela IVR reads the dates to the caller
and prompts the caller to select the desired date for the inspection.
Product Roadmap
The next release of Accela IVR is TBD
Questions?
For additional release information, such as requesting the upgrades for
your agency or obtaining a copy of the complete release notes, please
contact the Customer Resource Center.
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