Technology Alliance Partners

Adobe

We help our customers create, deliver, and optimize compelling content and applications — improving the impact of their communications, enhancing their brands and productivity, and ultimately bringing them greater business success. Together, we’re turning ordinary interactions into more valuable digital experiences every day, across media and devices, anywhere, anytime.

Avolve Software

Avolve Software offers the most trusted and proven electronic plan review solution in the marketplace.  Over 150+ cities and counties in the US and Canada are using our solutions – and one in every five citizens live in jurisdictions served by ProjectDox.  Avolve’s suite of complementary products is designed to bring efficiency and ease to the process lifecycle of submitting, reviewing, approving, storing and accessing building plans and data in your jurisdiction.  

Bluefin Payment Systems

Bluefin Payment Systems is the leading provider of secure payment technology for retailers, enterprises and small to medium-sized businesses worldwide. Bluefin specializes in PCI-validated Point-to-Point Encryption (P2PE) integrated and stand-alone solutions for retail, mobile, call center and kiosk/unattended environments, and secure Ecommerce technologies including transparent redirect and tokenization. Bluefin is a Participating Organization (PO) of the PCI Security Standards Council (SSC) and is headquartered in Atlanta, with offices in New York, Chicago, Tulsa and Waterford, Ireland.

DigEplan

DigEplan cloud, fully integrated electronic plan review for Accela, enables efficient permit application processes for states, counties and cities. DigEplan is configured in days and removes the need for paper, desktop based PDF markup tools and complex third-party standalone applications. Accessed from deep within your Accela Civic Platform, DigEplan streamlines the plan review processes, enabling the management of high volumes of information, ensuring efficient turnaround plan review times for organisations and their developers and project owners. Trusted by customers in more than a quarter of USA states, and global customers in five countries, DigEplan supports business continuity and home working, putting collaboration and efficiency at the center of electronic plan review.

Contact: sales@lctsoftware.com  | +1 (727) 493 2838

ePermitHub

ePermitHub’s Digital Plan Room SaaS-solution is a next generation 100% web-based electronic plan review solution seamlessly embedded in both Accela Citizen Access UI for your customers and in the Accela staff portal UI for your agency’s plan review staff. Offering automated sheet-level versioning, automated file validation at document submission and automated issue correction and resolution reporting, the Digital Plan Room helps create collaborative plan review workflows between your agency’s plan review staff and your customers, while driving increased effectiveness and efficiency in ensuring code compliance and increased customer satisfaction. Further, for agencies in states with Board rules requiring licensed design professionals securely sign and seal their electronic plan files with cryptographic-based Digital Signatures, such as Florida, North Carolina, Washington and New Jersey, the Digital Plan Room automatically ensures all submitted plans are sealed in compliance with Board rules. Contact: sales@epermithub.com

e-PlanSoft

e-PlanSoft provides comprehensive electronic plan check software for government municipalities looking to reduce plan review turnaround times and the high costs associated with paper plans. Designed with input from industry professionals, our web-based applications integrate seamlessly to permit and public portal software. Easy to learn – and easy to use and now integrated with Citizen Access and the Accela Civic Platform.

Esri

Esri is an exciting company doing important work. Our technology enables organizations to create responsible and sustainable solutions to problems at local and global scales. At Esri, we believe that geography is at the heart of a more resilient and sustainable future. Governments, industry leaders, academics, and nongovernmental organizations (NGOs) trust us to connect them with the analytic knowledge they need to make these critical decisions that shape the planet. Our software helps organizations improve accuracy, quality, save labor, time and money.

Forte Payment Systems

For over 20 years, Forte Payment Systems, a CSG Company, has delivered flexible payment solutions that help organizations streamline their payment operations and increase revenue. Our scalable, customizable and secure suite of payment processing solutions support ACH and credit card payments through any device or channel. Our portfolio of customers includes 65,000 merchants, 500 partners and 2,700 government agencies, all of whom trust Forte to mitigate risk, reduce transaction costs and increase efficiencies. Our payment processing engine is integrated with Accela’s software to simplify service and payments. The combination allows government clients to handle fees for business and professional licenses, recreational permits and other integrations managed by Accela products.

To learn more, contact a payments expert at governmentsales@forte.net or (866) 290-5400.

Hyland

Hyland is a leading provider of content services, connecting all types of content to solutions like Accela and Esri to drive better government. More than 1800 lifetime government customers use Hyland’s platform for electronic plan review, public records, automated processes, and digital transformation efforts. Investing in Hyland’s platform helps government IT modernize, consolidate and deliver solutions for better and more cost-effective constituent service.

Izenda

Izenda is the market leader in Embedded Business Intelligence for business applications built on the Microsoft platform. The privately held Atlanta-based software company has delivered ad-hoc reporting, real-time dashboards and data virtualization to over one million users by embedding into over one thousand applications. Founded in 2002, the company applies agile software principles and HTML5 technology to give organizations better insight into their data.

Laserfiche

Laserfiche is a leading global provider of enterprise content management software empowering organizations to take control of information and business processes. With intuitive on-premises and cloud solutions for document management and process automation, Laserfiche improves productivity, efficiency and strategic decision-making for organizations looking to transform into a digital workplace. For more than three decades, Laserfiche has fostered an active user community that shares ideas and inspires solutions. Integrated together, Accela and Laserfiche deliver cost-effective critical public services such as automated contract management, FOIA requests, Permitting Records Management, Accounts Payable automation and human resources Records Management.

Microsoft

Across the public sector market, Microsoft technologies serve as a foundation for affordable applications and programs that assist organizations in solving existing problems while also providing a framework that anticipates tomorrow’s demands. By leveraging powerful data visualization capabilities, organizations like yours can use Bing Maps as a foundation for building effective mapping solutions that can boost situational awareness, help improve data management, analysis, and overall organizational communications, and improve citizen and customer connections to your data.

Open Cities

Built with and for local governments, OpenCities provides the website and forms functionality modern agencies need to digitize each step of their customer journey. With a code-free, drag & drop approach, OpenCities enables agencies of every size to create a world class digital experience, in a fraction of the time and effort of traditional web projects. And as a SaaS platform that powers millions of resident interactions around the world, OpenCities leverages data to continually optimize your digital customer experience.

Selectron Technologies

For over 25 years, Selectron Technologies has been partnering with state and local agencies to provide interactive solutions that solve their unique business challenges, including over 100 Accela customers. Selectron’s innovative IVR, web, mobile, outbound, and SelecTXT (interactive text messaging) solutions allow agencies to streamline processes while improving services to their citizens.