Aaron Williams, Author at Accela

Posts by Aaron Williams

Behind the Scenes: Aaron Williams in Customer Success

Aaron Williams
How long have you been with Accela? I’ve been with the company for about five years now. I started in Professional Services as a technical consultant, handling all of the technical things during an implementation such as data conversion, port development, scripting development, interfaces and configurations. I spent the first two and a half years on the enterprise license deployment of the New York City project. I literally got rid of my apartment in Salt Lake City, Utah, and was traveling basically 100% of the time. I actually met my wife, who worked for Accenture, on that project the last year I was there. The Customer Success organization was created near the very end of the NYC project…. Continue reading