Accela, Author at Accela

Posts by Accela

How Accela Customers Are Protecting Their Communities in Response to COVID-19

Accela
Now more than ever, governments are facing enormous challenges in maintaining the health and wellbeing of communities across the globe. Here is a glimpse into some of the innovative ways Accela customers are responding to COVID-19. We have been inspired by the innovation and nimbleness of our customers nationwide as we navigate the new reality of the global coronavirus (COVID-19) pandemic, and want to share some of the ways they are leveraging digital tools to protect their communities during this crisis – from ensuring government services remain available online to offering work-from-home methods in an effort to mitigate interpersonal public health risks. Grass Valley, Nevada County In response to the spread of COVID-19,… Continue reading
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How Connected Government Can Deliver on Modern Digital Transformation

Accela
This piece is cross-posted from the Code for America blog. A Q&A with Accela CTO Renato Mascardo and Code for America CTO Lou Moore on the importance of cultivating partnerships between government and technologists to improve citizen service delivery Every government organization knows that digital transformation is inevitable. But what does it look like, and how can it be achieved successfully and efficiently? As government digitization evolves, it is critical for agencies and technologists to work together to leverage open data as they continue to tackle some of today’s biggest challenges and enhance the modern relationship between citizens and government. Renato Mascardo is responsible for managing the Accela’s engineering,… Continue reading
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Tiny Homes and the Permitting Challenge: Are Governments Ready?

Accela
tiny-home
This is the second article in a 3-part “Trends in Permitting” series authored by Accela’s Building and Planning solution team. “They’re everywhere across the nation, and a lot of municipalities are trying and wanting to do tiny houses. But cities don’t know what the heck to do with these things.” — Robin Butler, CEO of the National Organization of Alternative Housing From millennials looking to own their first home in high-priced urban centers, to empty-nesters and retirees seeking financial freedom and independence, interest in tiny homes has grown steadily in the past few years. And though it’s estimated that there are now more than 10,000 tiny homes across the U.S.,… Continue reading
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It’s Your Time to Shine: Accela Offers Nine Spots for the NEHA 2020 Annual Educational Conference

Accela
Application opens today! On July 13, 2020, the National Environmental Health Association (NEHA) kicks off its annual educational conference (AEC) in New York City. For three days, environmental health professionals will attend sessions on topics such as climate change, data and technology, food safety, emergency preparedness and response, and more. NEHA is a leader in advancing the environmental health practice in the U.S. and internationally, and the AEC is a great opportunity to meet with and learn from like-minded experts in the field. As a long-time NEHA partner and sponsor, Accela Environmental Health always looks forward to attending the AEC, and every year we bring a few EH professionals with us!… Continue reading
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Moving to the Cloud is a Relationship, Not a Transaction

Accela
Ted is staring out the window of City Hall, thinking, “This is a huge commitment, it feels like it’s forever. Can I really trust this person with everything that matters the most to me? What could go wrong? How can I keep from getting hurt? There is so much at stake!” Ted is not deciding whether he’s going to propose to his girlfriend. Ted is trying to decide if he’s going to transition his agency workflows to the cloud. The idea feels like an enormous, scary undertaking. He’s seen headlines of data breaches from private companies — almost every day there seems to be another cyberattack exposing sensitive data and compromising huge numbers of people’s privacy…. Continue reading
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How Local and State Governments Can Close Revenue Gaps in 2020

Accela
city-hall
This was originally published by the National League of Cities. It’s been called a billion-dollar prize – the gap between available revenue opportunities and the ability of local, state and federal government agencies to turn those potential revenue opportunities into reality. It’s a challenge that many municipalities face. Research from McKinsey estimates that close to 20 percent of government revenues worldwide – or $309 billion in the U.S. – are lost each year, either in uncollected agency fees or due to outbound payment issues. Compounding the current problem of unrealized revenue are new business models driven by technological, economic and social forces. In addition to financial services such as peer-to-peer lending and crowdfunding,… Continue reading
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Three Ways Technology Is Transforming How Governments Serve Constituents

Accela
transforming govt
This article was previously published on Forbes.com and written by Khurram Mahmood, Accela Technology Advisory Council member. For many individuals and small business owners, the word “government” carries a decidedly sluggish connotation. Many of us think of outdated operations, slow-moving lines and long wait times for public services. We struggle to renew driver’s licenses, stress about documentation at the planning department and fret about building permits as we endure red tape and delays. Though stubborn issues persist, a shift in government service is underway. In my experience as an advisor to Accela, I have had the opportunity to learn about the transformation that state and local governments across the country are going through…. Continue reading

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Denver Business Journal: How Denver Is Using Software, Enforcement To Increase Short-Term-Rental Compliance

Accela
Originally published in the Denver Business Journal – October 22nd, 2019 When Denver began regulating short-term rentals in January of 2017 — requiring operators of properties listed on sites such as Airbnb and Vrbo to obtain a license and rent out only their primary residence — the city was well aware that a simple licensing process would go a long way toward boosting compliance. The city turned to California-based Accela, a provider of cloud-based platforms for government, to implement a process for short-term-rental operators to apply for a license online. The short-term-rental licensing process was the first among Denver‘s more than 100 business and liquor licenses to move entirely online,… Continue reading
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With the Rise of Hemp, Regulators Look for New Tools

Accela

Finding solutions that simplify the licensing, inspection and oversight of hemp cultivation

From California’s Silicon Valley, through the Midwest, and into Florida’s verdant farmlands, hemp is advancing rapidly, a trend that has prompted regulators and businesses to seek out new tools to monitor and manage the developing market. After its legalization through the 2018 Farm Bill analysts have high expectations for the $1.1 billion industry that is expected to more than double its worth by 2020. Hemp farming is currently underway in 24 states, U.S. hemp acreage has tripled between 2017 and 2018, and there are currently more than 25,000 hemp-based products already in circulating in the market.  … Continue reading
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Customer Spotlight: Tacoma Rethinks the Citizen Experience with Digital Permitting

Accela
Mount Rainier over Tacoma WA waterfront. Building solutions.
In the city offices of Tacoma, Washington, hearing the community is all about “hearing the customer.” Speed, accessibility, efficiency, transparency, convenience, these hallmarks of customer service are part of the city’s larger strategy to engage residents and drive community development. Jennifer Ward, Tacoma’s management analyst, said digital tools are essential in this effort as regulations change to adapt to new businesses, technologies and shifts in citizen expectations. Evidence of this can be seen in Tacoma’s recent modernization effort to replace and upgrade its permitting tool. Ward said Tacoma’s Planning and Development Services had struggled with an older enterprise-wide system that had been re-purposed to handle permit applications…. Continue reading

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