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Posts by Accela

El Paso County Fights Food Poisoning with Data

Accela

The Colorado County Uses Accela for Environmental Health to Inform Residents About High Risk Restaurants and Spot Food Inspections Issues

(Alpha / Flickr) Whether it’s craft beer at Oskar Blues, rigatoni at Red Gravy or gluten-free sweets at Coquette’s Bistro and Bakery, the cooks in Colorado Springs have a dish for almost any visitor. Yet with roughly 23 million tourists visiting the mountain town each year, food inspectors have made safety a top priority by using smart city tools like data analytics and mobile technologies to monitor compliance.Sitting near famous outdoor sites like Pikes Peak and Garden of the Gods National Natural Landmark Park,… Continue reading

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Environmental Health: 10 Digital Tools Every Community Should Have

Accela

See the Tools, Services and Digital Strategies That Can Benefit any Environmental Health Department in this Infographic

Environmental health departments often find themselves on the frontlines of community health issues. They fight food contamination, safeguard children from lead poisoning, ensure safe drinking water conditions and regularly inspect apartment buildings, restaurants, industrial sites other locations to keep residents safe. In this infographic we point to 10 essential items every environmental health department should consider when modernizing their information management system. For more details see the infographic below or learn about our Accela Civic Solution for Environmental Health…. Continue reading

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Breaking Down Short-Term Rental Challenges and Solutions

Accela

This Infographic identifies the Key Issues and Potential Fixes Governments Can Find in Today’s Short-Term Rental Market

A photo rendering of apartments in San Francisco, home to Airbnb and other short-term rental companies. (Daniel Hoherd / Flickr) The short-term rental (STR) market is shaking up the regulatory environment for cities as they try to ensure proper housing practices and collect tax revenues from this new business type. With this new breed of business owner, state and local governments are facing an array of challenges. Hosts renting out apartments or homes through apps like Airbnb often lack an understanding of proper STR standards. Some residents have a hard time seeing their STR activities as business transactions…. Continue reading

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Accelarate Heads to Denver in 2019

Accela
https://vimeo.com/295689839Update: Event dates have been updated to Oct. 6-9, 2019.In 2019 Accelarate, Accela’s customer conference, is moving to the Mile High City from Oct. 6-9. Colorado Gov. John Hickenlooper has rolled out the red carpet for the government innovators, influencers and change makers that will meet in Denver for a week of talks, training, panel sessions and networking opportunities.As a pioneer in digital innovation, Denver and the state of Colorado are known for their efforts to modernize services through smart city technologies like open data, smart infrastructure, autonomous vehicles and have one of the best cybersecurity programs in the country. Denver is also a pioneer in emerging markets like cannabis,… Continue reading

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Accela 2018 Trendsetter Awards Honor Government Innovators

Accela

State and Local Agencies Showcase Digital Innovation Initiatives at the Accelarate Trendsetter Awards

After three days of keynote talks, breakout sessions, panels, product demos and networking, officials in government technology space closed Accelarate, Accela’s customer conference, by honoring agencies and individuals that had made an impact in their communities.On Friday, Accela’s Chief Product Officer Jonathan “J.K.” Knight announced the winners of this year’s Trendsetter Awards at the Atlanta CNN Center. Awardees represented a divers mix of cities and counties from across the U.S. Each distinguishing themselves in the innovative ways they leveraged Accela’s Civic Platform to improve services and the lives of residents.Under the theme of “Governing the Future together,”… Continue reading

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Bernalillo County, New Mexico, Upgrades from Kiva to Accela Civic Platform

Accela

County Reduces time to Certificate of Occupancy with Concurrent Electronic Plan Review Across Departments

Bernalillo County, New Mexico, has a longstanding commitment to improving transparency and citizen engagement. In 1998, the County introduced Kiva to provide an enterprise computer system tool for land, permitting and request for service (RFS) information to its citizens. In 2004, KivaNet was introduced online. Rene Sedillo, Planning and Development Technology Manager with Bernalillo County, was on the team that originally selected and implemented Kiva. He and a business analyst were responsible for managing the system, including setting up all workflows, processes and record types. While the solution met Bernalillo County’s needs for many years,… Continue reading

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Gov Survey Shows Big Gains to Come from Mobile

Accela

Research Indicates Strong Support for Mobile Tech, Yet Slow Uptake Across Services

Governments can leverage the pervasive use of smart phones by residents and for staff in the field, such as with the recently unveiled iPhone XR shown above. (Apple) State and local government agree, mobile technology contributes directly to organizational efficiency. However, many agencies are still in the early stages of adoption and are working to understand the full spectrum of options. To find out more about the mobile technology adoption progress of these agencies, Accela partnered with the Government Business Council (GBC) to poll a random sample of 139 government decision makers in September 2018…. Continue reading
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Short-Term Rentals: Modern Tech Solutions for Hassle-Free Regulation

Accela

How an Easy-to-Use, Self-Registration Platform Helps Local Governments Forge Constructive Relationships with the Newest Breed of Small Business Owners

Hardly a week goes by without news of the ongoing tug of war between short-term rental (STR) platforms and local communities. Ever since residents started using digital platforms to rent out everything from a fold-out couch to an entire vacation home, city and county governments have grappled with how to respond. Across the U.S. and around the world, governments are divided in how they feel about STRs. Some municipalities have tried to ban them outright, while others welcome this new business model as a way to draw more visitors to their cities and stimulate commerce…. Continue reading

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Anaheim Improves Response Times with Service Request Management and 311

Accela

The City Improved How it Answered Requests and Was Able to Decrease its Response Times to 24 hours or Less

Editors Note: This blog is part of Accela’s collection of  customer case studies that highlight how governments are using Accela’s solutions to improve services for staff and residents.  Former Anaheim Mayor Curt Pringle declared in an annual address that customer service was his top priority for the City. Laying out a bold agenda, he conceived of a new program whereby the municipal government would be more responsive and accountable to resident needs. As City staff began to translate the mayor’s vision into a workable plan,… Continue reading

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Accela Offers Aid After Tropical Storm Florence

Accela

Accela Opens Access to Rapid Damage Assessment Solution for Affected Communities

Tropical Storm Florence (Stuart Rankin / Flickr) In the aftermath of Tropical Storm Florence in the Carolinas, we want to help our customers and all communities who have been impacted. As we have done during and after other natural disasters, Accela is offering every impacted jurisdiction free access to our Rapid Damage Assessment (RDA) cloud solution to streamline the inspection efforts necessary to get displaced residents back into their homes quickly and safely.The RDA cloud solution includes:Mobile inspectionsBulk Inspection record creation and assignmentsPublic-facing portal for reporting of RDA results by address and areaStreamlined FEMA relief reportingAccela was proud to work with the City of New Orleans in a similar relief effort after Hurricane Katrina where the solution played a significant role in decreasing the timeline of New Orleans’ damage assessment work,… Continue reading

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