David Maxwell, Author at Accela

Posts by David Maxwell

Three Keys to Transforming Alcoholic Beverage Licensing

David Maxwell
alcohol-licensing
The holiday season is nearly upon us, ensuring a packed schedule full of family, friends and work gatherings. It requires a lot of behind-the-scenes effort to pull off a successful holiday party. With alcohol included in many holiday gatherings a critical, behind-the scenes effort is the regulation and licensing of the businesses that serve and sell alcoholic beverages. Alcoholic beverage control departments protect public safety while facilitating key economic interests such as dining, entertainment and tourism. Despite the vital role ABC departments play, too often the tools and technology used to administer liquor licenses lag behind the times, leading to delays in issuing licenses, less than optimal workflows and a poor citizen experience…. Continue reading
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Modernizing Business Licensing for Today’s Dynamic Economy

David Maxwell
business-licensing
One of the primary pillars of building a strong community is nurturing and growing the local economy. Streamlined businesses licensing – often an afterthought in economic development – serves a vital role in developing and sustaining the overall business environment. A city’s licensing system can also set the tone for future interactions between business owners and City Hall. An outdated, confusing system makes obtaining and issuing business licenses a frustrating experience for both citizens and agency staff. What does your licensing system say about you? Fortunately, with the right tools, governments can make these licensing processes efficient and less resource-intensive. With this week’s launch of the Accela Civic Application for Business Licensing,… Continue reading
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ICMA 2019 Roundup: The Role of Technology in Emerging Regulations

David Maxwell
icma
Emerging technology presents a difficult challenge for government agencies tasked with balancing citizen rights, public safety and privacy with the demand for new economic opportunity. Often, agencies are slow to react until new technologies have already disrupted a community’s equilibrium. At the 2019 ICMA Conference in Nashville this month, I discussed the challenges of emerging regulatory arenas with fellow panelists Anuj Gupta, Deputy City Manager of Santa Monica, California, and Amy Hamilton, City Manager of Richmond Heights, Missouri. Topics included the emergence of e-scooters, short term rentals, cannabis legalization, and still-developing technologies such as autonomous vehicles and drones. Throughout the presentation and discussion, several key themes developed to assist city managers and others tasked with licensing and regulating new technology…. Continue reading

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Smart City Policy Summit Roundup: The Advantages of Short-term Rental Regulation

David Maxwell
Last week, on a sweltering August day in Austin, Texas, nearly 200 participants gathered to discuss one of the hottest topics facing local governments today: short-term rentals and the opportunities and challenges they present. Hosted by the Smart City Policy Group, the summit brought together stakeholders across the spectrum of the short-term rental industry, from local government officials, vacation and tourism boards, online rental platform representatives, and owners/hosts of short-term rental properties. Accela was a sponsor of the event and I had the pleasure of participating in the summit as a subject matter expert on short-term rental registration and licensing. In opening remarks at the summit,… Continue reading

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Culver City Digitizes Cannabis Regulation

David Maxwell
In emerging industries, from car sharing to short-term rentals, cities face a range of regulatory complexities. They’re challenged to implement permitting, inspections and licensing across business models that literally didn’t exist just a few years ago. In a recent webinar, Culver City, Calif. senior program analyst Trisha Perez talked about how that municipality of some 40,000 residents has leveraged Accela technology to streamline new processes around the sale of cannabis. In the wake of statewide legalization, “we were having to reevaluate our values as a city organization and as a community,” she said. Cannabis cultivation, distribution and sale required a new regulatory framework. “It did take quite a bit of research and collaboration between departments here in the city.” The city faced a range of challenges in determining specific goals,… Continue reading

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