Heidi Lorenzen, Author at Accela

Posts by Heidi Lorenzen

Highlights from Accelarate Day 2: Microsoft’s Dana Barnes and Proof of Concept Demo of Accela, ESRI and Microsoft Integration Emphasize Importance of Partnerships in Creating the Future of Government

Heidi Lorenzen
Heidi Lorenzen
accelarate
Throughout Accelarate 2019, Accela’s annual customer and partner conference, keynote speeches and breakout sessions have explored the profound ways engaged citizens and strong partnerships make up the backbone of a thriving community. Day two of the conference focused on the partnership component of this equation with attendees hearing from industry leaders shaping the govtech of tomorrow. Dana Barnes, Vice President of Microsoft’s State and Local Government group; Christian Carlson, Director of State, Local and Provincial Government at ESRI and Accela Chief Operating Officer Tom Nieto, discussed how Accela is working with its ecosystem of industry partners to drive digital service transformation in communities across the country…. Continue reading

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Highlights from Accelarate Day 1: Gary Kovacs and Hon. Karen Freeman-Wilson Lead the Call for Elevated Government

Heidi Lorenzen
Heidi Lorenzen
accelarate
Accelarate 2019, Accela’s annual customer and partner conference, kicked off today in the Mile High City! Nearly 900 of the govtech industry’s leading innovators gathered in Denver for three days of imagination, networking, and in-depth experiences with cutting-edge solutions and technologies. Against the backdrop of the Rocky Mountains, this year’s theme of “government elevated” was echoed in every speech, breakout session and hallway conversation, as attendees embraced the innovative ways governments are leveraging technology to improve digital service delivery and raise the bar on citizen expectations and community outcomes. Today, a wide range of inspiring speakers took the stage, from elected officials to technology luminaries, including headliners Karen Freeman-Wilson,… Continue reading

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The Future of Government Is Here. What’s Your Digital Strategy?

Heidi Lorenzen
Heidi Lorenzen
As we approach 2020, a global wave of transformational technology is breaking over every industry and organization. The impact of digitization is growing in the public sector as more state and local government agencies embark on their own transformation journeys, driven by emerging and converging digital technologies.The private sector’s famous innovators—brands like Apple, Amazon, Google, and Netflix who have embraced digitization to build breakthrough products and services—are well-known for delivering exceptional customer experiences. Conversely, obsolete corporations like Kodak, Blockbuster, and Sears have become cautionary tales and case studies for what happens when organizations fail to recognize trends and innovate in a timely manner.Government innovation in the cloudThe story is no different in the government sector…. Continue reading

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Digital Transformation’s Impact on How We Govern the Future, Today

Heidi Lorenzen
Heidi Lorenzen
Governing the Future
Over the last decade, emerging technologies have ushered in the need for governments to approach accelerated change and challenge in new ways. The impact of increased urbanization and shifting citizen expectations, combined with the ways technology is reshaping cities, is creating a call to governments and city leaders to evolve their role and shift their mindset around how to effectively govern into the future — not a simple task. The demands of the new mindset are twofold: a curiosity to identify the opportunities and challenges that a technology-enabled future holds, and a creative approach that seeks the right mix of tools and partnerships so governments are empowered with technology to meet new demands.Whether an elected official,… Continue reading

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What Really Makes Cities Smart: Understanding the Citizen Experience

Heidi Lorenzen
Heidi Lorenzen
Editor’s Note: This is a guest post by Heidi Lorenzen, vice president of marketing for Accela that was originally posted in CitiesSpeak, the official blog of the National League of Cities. Cities are laboratories for democracy where residents can directly access their local elected leaders to make their concerns known. While federal regulation and legislation moves at a seemingly glacial pace, cities have to act nimbly and continuously evolve to maintain a well-functioning community. Cities all across the country are navigating emerging regulatory challenges that include ride sharing registration in New York City to e-scooters in San Francisco, to cannabis regulation in towns coast to coast…. Continue reading

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Making governments great again. One humble permit and license at a time.

Heidi Lorenzen
Heidi Lorenzen
I joined Accela this past Fall to help state and local governments work better for their citizens. I’m convinced that by improving everyday interactions between communities and their governments we can improve society as a whole. This was a natural career progression. Prior to Accela, I headed up marketing at Singularity University, a unique organization that helps executives and entrepreneurs understand and address the exponential rate of technological change to create a better future for humanity. I witnessed first-hand how hard it is for the private sector, let alone governments, to adapt. That’s why I answered the call about the opportunity at Accela, the technology leader modernizing governments so communities can thrive!… Continue reading