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Better government through civic engagement

San Francisco’s 7 Factors for Effective Government IT

Jason Shueh
Linda Gerull
San Francisco CIO Linda Gerull Identifies Key Elements to Deploying Lasting Technology and the Partnership Strategies that Make the Difference San Francisco CIO Linda Gerull With downtown streets bustling with software engineers, tech entrepreneurs and eager investors, San Francisco is an epicenter for digital invention. The innovative spirit is evident in the towering offices of tech companies that span its skyline, in its makeshift workspaces where startups test new ideas and products, and in City Hall, where Linda Gerull, San Francisco’s chief information officer, toils with her team at the Department of Technology to serve the city and county’s nearly 900,000 residents. The work requires… Continue reading

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Five Critical Components to Any Business and Occupational Licensing Solution

Jason Shueh
economic development
From adaptable design to launch-readiness, learn the essential technical components you should demand in an IT business and occupational licensing solution Effective business and occupational licensing tools are an essential ingredient to any modern city. They amplify customer service, increase agency revenues, reduce costs, break down the barriers for data sharing between departments and energize economic development initiatives. Yet the complexities of government, coupled with an immense variety of licensing tools, can present difficulties. State and local CIOs can be hard pressed to decipher what is needed. Departments have to consider the level of integration between their new licensing systems and supporting systems. They must… Continue reading

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Prepare for Disaster: 7 Tools Your Health Department Must Have

Jason Shueh
The technologies could aid health departments as they assist first responders and manage critical city assets Whether it’s a five-alarm fire, an outbreak of disease or a bout of hurricane force winds, cities must be prepared for the unexpected. This is why many cities are investing in modern disaster resilience initiatives. Leaders are designing strategic plans that incorporate data and automated systems for disaster preparedness and recovery. Cities use these advances to single out gaps in emergency resources, spot vulnerable populations during hazardous incidents and adapt to service disruptions by building extra capacity for critical infrastructure. In the report Investing in Urban Resilience, the World Bank researchers… Continue reading

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Business & Occupational Licensing: 5 Things Every Government Should Expect from their Vendor

Jason Shueh
It’s no secret that cities and states have an affinity for small businesses. They provide services in areas big box stores might dismiss for lack of size. They pay locals to deliver local goods. They add a sense of originality to localities and are often the key contributors to tax revenues. State and local governments know that enabling business growth enables communities. With this mindset, governments should always be hunting for business and occupational licensing solutions that can simplify the regulatory process so business owners can focus on services instead of paperwork. Unfortunately, finding the right IT vendor can be precarious. Some business and occupational licensing solutions radiate sheer innovation,… Continue reading

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Survey Ranks Cybersecurity Top Concern Among County CIOs

Jason Shueh
cybersecurity

The Center for Digital Government and the National Association of Counties report cybersecurity is the greatest concern for county CIOs

The Center for Digital Government and the National Association of Counties report cybersecurity is the greatest concern for county CIOs (Blogtrepreneur / Flickr ) This month the Center for Digital Government (CDG) reported county CIOs top priority in 2018 is cybersecurity, a concern that reflects a growing urgency in government to safeguard systems and data. The CDG findings are part of its annual Digital Counties Survey conducted in partnership with the National Association of Counties (NACo). The survey evaluates counties on their use of technology and best technology practices. After cybersecurity, the top five priorities for CIOs included disaster recovery and continuity of operations, in second; citizen… Continue reading

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Accelarate 2018 Convenes Govtech Thought Leaders to Assist State and Local Governments

Jason Shueh
Atlanta
The rapid shift in technology, regulation and an upsurge in urban populations are presenting governments with unprecedented challenges. Advances in technology have heightened citizen expectations for 24/7 support and private sector speed. The sharing economy and the legalization of cannabis have stirred new licensing and permitting obstacles; while at the same time, denser neighborhoods have increased pressure on departments to deliver the same services on a larger scale. To aid governments with these and other challenges Accelarate, Accela’s annual govtech conference, will converge innovators from across the public sector in Atlanta on Oct. 10-13 to provide insights and strategies under the theme of Governing the… Continue reading

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How to Answer the Hard Questions on Cannabis Control

Accela
 Greg Felix, Accela’s vice president of strategic solutions, talks about tips and trends for cannabis regulation at CannaWest 2018 There are a lot of unknowns in the emerging world of legalized marijuana as governments try to identify their biggest challenges, decide state and local roles, and understand how technology will support regulation. To provide insights on these pressing questions, on Thursday Accela’s Vice President of Strategic Solutions Greg Felix spoke to the Stratton Report at  CannaWest, the annual conference dedicated to solutions in cannabis compliance, testing and product safety. With Accela’s pioneering efforts to enable cannabis permitting and licensing in California, Colorado and Michigan,… Continue reading

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Michigan Issues First Medical Marijuana Licenses

Jason Shueh
cannabis
State leadership used Accela’s Civic Solution for Cannabis to process the applications This month Michigan achieved a major milestone in cannabis regulation with the release of its first set of medical marijuana licenses. On July 12 the state’s Medical Marihuana Licensing Board granted licenses to four large grow and transport operations based in Chesaning, Ann Arbor and Lansing. Michigan’s Department of Licensing and Regulatory Affairs (LARA) used Accela’s Cannabis Solution to process the requests and the hundreds that are still more under review. The state estimates that medical marijuana will become a $700 million industry and a driver of economic development. In an interview with the Detroit Free… Continue reading

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Reshaping Image and Credibility through Modernization

Jason Shueh
Executive Chairman of Accela Mark Jung talks about the new era of engaged customer service and how governments can seize the moment Mark Jung is the executive chairman of Accela. He has advised the company on strategic initiatives and operations since 2015 and has served as Accela’s executive chairman since 2016. Speaking about the new challenges of changing customer expectations, Jung speaks about how governments can leverage this moment to improve services, save resources and shape perception within the communities they serve. He also shares his thoughts on how governments can adapt to emerging industries such as cannabis, the short-term rentals and how governments can… Continue reading

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Accela Customers Take Top Honors in the 2018 Digital Counties Survey

Accela
The Center for Digital Government (CDG) has put a spotlight on Accela customers at its 2018 Digital Counties Survey that honors counties that have implemented innovative technology practices. The CDG identified nine Accela customers that placed in the top three of their respective categories in a press releaseWednesday. Among these waso Sonoma County, California, that won first place for counties with 500,000 to under a million residents; Arlington County, Virginia, that took first for counties with 150,000 to under 250,000 residents; and Nevada County, California, that ranked first for counties of up to 150,000 residents. CDG announced the 63 winning counties with the National Association of Counties that… Continue reading

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