County Reduces time to Certificate of Occupancy with Concurrent Electronic Plan Review Across Departments
Bernalillo County, New Mexico, has a longstanding commitment to improving transparency and citizen engagement. In 1998, the County introduced Kiva to provide an enterprise computer system tool for land, permitting and request for service (RFS) information to its citizens. In 2004, KivaNet was introduced online.
Rene Sedillo, Planning and Development Technology Manager with Bernalillo County, was on the team that originally selected and implemented Kiva. He and a business analyst were responsible for managing the system, including setting up all workflows, processes and record types. While the solution met Bernalillo County’s needs for many years,…
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