Skip to main content

The Citizen Era: The Demand for Government Services Digitalization

The pandemic may have presented one of the greatest challenges ever faced by local government, but it accelerated the digitalization of services. With citizens…
Read More

Customer Spotlight: Tacoma Rethinks the Citizen Experience with Digital Permitting

In the city offices of Tacoma, Washington, hearing the community is all about “hearing the customer.” Speed, accessibility, efficiency, transparency, convenience, these hallmarks of…
Read More
Return to top