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Accela Engage Series: Q&A with Doug Petroshius, Assistant Village Manager for the Village of Lincolnwood, Illinois

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David Shaeffer

| GovTech
Doug Petroshius is the Assistant Village Manager for the Village of Lincolnwood, IL, where he has been since 2004. This year will be his…
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Extending the Civic Platform to Connect Government and Citizens

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Maury Blackman

| GovTech
With the Accela Civic Platform, we want to align government and citizens to build better communities.  By continuing to expand our platform, we can…
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Launching Accela CRM: Muhlenberg Township Shares Its Keys for Success

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David Shaeffer

| GovTech
Recently, Muhlenberg Township, Pennsylvania, launched Accela Citizen Relationship Management (formerly PublicStuff), expanding its use of the Accela Civic Platform – the Township also uses…
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Transforming the Way Governments Engage with Their Citizens

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Maury Blackman

| GovTech
Today, Accela acquired Government Outreach, a leading provider of citizen relationship management software. This ushers in a new era for Accela and our customers…
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Evanston 311: City Celebrates Five-Year Anniversary of Its Successful 311 Call Center

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David Shaeffer

| GovTech
This post is part of our weeklong celebration of 311 Day on March 11th. Use the hashtag #Getthe311 to follow…
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The Mobile Citizen: Winter Storm Jonas, Philly 311 and a New Form of Customer Service (Part 4 of 4)

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David Shaeffer

| GovTech
This is the fourth post in a series on “The Mobile Citizen,” a look at how the Civic Platform is helping agencies of all…
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Accela Engage Series: Q&A with Stan Reichert, IT Project Manager for Oklahoma City

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David Shaeffer

| GovTech
Stan Reichert is IT Project Manager with the City of Oklahoma City, Oklahoma. He has been joining us at Engage for the past 10…
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