Cloud Archives - Accela

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Recipe for Success: Manatee County Shows How to Move to the Cloud

Adam Stone
Success requires perseverance. In Manatee County, Fla., vigorous building and development activity has been testing the limits of old manual processes. At 893 square miles, this county of some 385,000 citizens has been performing about 3,500 property inspections a week. In early 2018 county officials implemented an Accela solution to automate and streamline that workload. The new solution has reduced paper processes, modernized back-end operations, and opened up new avenues of information-sharing across county offices. “We liked the thought of having just one system that would allow all our areas to collaborate with each other,” said Glenna Campana, Manatee County, Fla.’s business services manager for its Building and Development Services Department…. Continue reading

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Speed, Service Quality, Agile Strategies: Manatee County Moves to the Cloud

Bradenton, Manatee County
Aging software and systems are a struggle for governments everywhere, but what do officials do when these same systems jeopardize essential services? They adapt. In this video, Manatee’s Director of Building and Development Services John Barnott explains how the county took 20-year-old systems and transformed them with the help of Accela’s cloud solutions for planning and building. This helped them save $250,000 annually and dramatically accelerate operations. Barnott said the county wanted to ensure services could meet the demands of residents, and many of the county’s older system were no longer supported by the vendors that had originally sold them. This meant constant fears of possible service outages and potentially high repair costs if a system went down…. Continue reading

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6 Ways to Prioritize Your Legacy Modernization

Jason Shueh
legacy modernization

Things to Consider When Weighing What Systems to Revamp or Refurbish

Unreadable data, lethargic load times, unmanageable maintenance, unsupported software, high security risks and shoddy service. These are just a few symptoms that plague governments as they struggle to modernize their antiquated systems.The difficulties act as both a constraint and catalyst, fueling an industry push for contemporary technologies found in the cloud and Software-as-a-Service solutions. Evidence of this wave of IT revitalization can be found in a survey conducted by the National Association fo State Chief Information Officers (NASCIO). Since 2013, NASCIO has reported that state CIOs have consistently ranked cloud services, cybersecurity, and IT consolidation and optimization as their top three priorities,… Continue reading

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Agencies Advance Cybersecurity, Recruitment and Cost Savings with SaaS

Jason Shueh

Accela and Microsoft define key benefits of SaaS and how it can revitalize and safeguard citizen services

Technology should solve government problems, not create them.  That was the overarching message of Accela’s Chief Product Officer Troy Coggiola and Microsoft’s Executive Director for State and Local Government Solutions Kim Nelson as they spoke about the potential to cut costs, improve cybersecurity and attract talent through Software-as-a-Service (SaaS) solutions.   The two spoke at Accela’s June 13 webinar, Why SaaS has Become the Standard for Government Agencies, that spotlighted some of the underlying forces driving the public sector to the cloud and how cities and local agencies can use SaaS solutions to rethink IT management and enable modern, … Continue reading

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Reshaping Image and Credibility through Modernization

Jason Shueh

Executive Chairman of Accela Mark Jung talks about the new era of engaged customer service and how governments can seize the moment

Editor’s Note: Mark Jung is the former executive chairman of Accela who served from 2016 to 2019. Mark Jung is the executive chairman of Accela. He has advised the company on strategic initiatives and operations since 2015 and has served as Accela’s executive chairman since 2016.Speaking about the new challenges of changing customer expectations, Jung speaks about how governments can leverage this moment to improve services, save resources and shape perception within the communities they serve. He also shares his thoughts on how governments can adapt to emerging industries such as cannabis,… Continue reading

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Three Ways the Cloud Helps Communities Grow and Thrive

Kimberly Nelson and Troy Coggiola
This is a guest post by Kimberly Nelson, Executive Director of the U.S. Public Sector’s State and Local Government Solutions, Microsoft Corporation and Troy Coggiola, Chief Product Officer, Accela. It was originally published by the National League of Cities blog, CitiesSpeak.  Government agencies strive to improve the quality of life for their citizens, ensuring equitable access to services and desired businesses, smart community development and overall public health and safety. According to a 2018 survey conducted by Bain Research, by 2022, 78 percent of government entities will be predominantly buying software-as-a-service (SaaS) to focus their resources on activities that more directly serve their citizens. Cloud hosted solutions represent much more than offloading datacenter functions and costs — the cloud can transform how agencies are run and communities are served,… Continue reading

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SaaS Means Security

Srini Kakkera
SaaS Means Security Software as a Service (SaaS) solutions are touted for their affordability, their propensity to modernize and their adaptability to scale services quickly throughout an enterprise. Yet a virtue that’s often overlooked is the power of SaaS to safeguard critical systems and data. In government this is especially true. City and state IT systems often fall into the crosshairs of hackers, and with tight budgets and limited staff, cybersecurity efforts can be daunting for agencies. This is one reason why many state chief information officers are migrating their services into SaaS services, like Accela’s Civic Platform. The National Association of State Chief Information Officers (NASCIO) reported in its 2017 State CIO Survey that more than 80 percent of CIOs said they had migrated,… Continue reading

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