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Using Social Media for an Open Government: 7 Tips to Get You Started

Megan Lunetta
Social media can be a powerful tool for the government to listen to their citizens and for citizens to interact with their local government. It is a force to help build relationships, drive engagement and enhance agency reputations. Government agencies are using social media more and more to interact with citizens and local businesses in their community. Here are 7 tips to help get your agency started on social media: 1. Quality trumps quantity. You don’t need to be on every social media channel, so pick one or two to focus on and go from there. Spreading yourself too thin will not help your agency take advantage of building your reputation online…. Continue reading

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