govtech Archives - Accela

Tag Archives: govtech

Accela Customers Shine in the 2018 Digital Cities Survey Awards

Jason Shueh
(Shutterstock / hin255) The Center for Digital Government (CDG) has announced the winners of its 2018 Digital Cities Survey awards this month, and with that announcement, Accela would like to honor our many customers that were acknowledged in this prestigious innovation award. The annual survey recognizes the top cities that employ technology to solve pressing challenges in their communities and improve services for citizens.In a post by the CDG, the Center’s Executive director Teri Takai praised the winners and recognized cities for their innovative thinking and determination. “This year’s Digital Cities Survey winners are leading the nation when it comes to leveraging data to improve a wide… Continue reading

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What Really Makes Cities Smart: Understanding the Citizen Experience

Heidi Lorenzen
Editor’s Note: This is a guest post by Heidi Lorenzen, vice president of marketing for Accela that was originally posted in CitiesSpeak, the official blog of the National League of Cities. Cities are laboratories for democracy where residents can directly access their local elected leaders to make their concerns known. While federal regulation and legislation moves at a seemingly glacial pace, cities have to act nimbly and continuously evolve to maintain a well-functioning community. Cities all across the country are navigating emerging regulatory challenges that include ride sharing registration in New York City to e-scooters in San Francisco, to cannabis regulation in towns coast to coast. In all cases, cities… Continue reading

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What Kind of Civic Superhero are You?

Accela
Content loading… Please enable javascript! Which Unsung Hero of Marketing Are You Most Like? Emerging regulatory challenges Community engagement Process improvement and efficiency Budget shortfall Cybersecurity Data-driven decision making / analytics Legacy systems Talent acquisition / retention Other Government publications / media Colleagues Private sector Events Other Business licensing Permit processing Service requests (311) Emerging regulation (short-term rentals, cannabis, scooters, etc.) Public safety Environmental health Other The Data-driven Detective The Frontline Phenom Maverick Mastermind Take this quiz to learn your Civic Superhero type and get resources to supercharge your community You may not swoop down to save citizens from speeding cars, leap tall buildings or… Continue reading

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6 Accela Customers Win Route Fifty’s 2018 Navigator Awards

Accela
The Awards Spotlighted Individuals and Organizations that Delivered Transformative Services in 2018 The 2018 Navigator Awards were held on the first night of the National League of Cities 2018 City Summit. (Accela) Accela customers took home a sizable share of this year’s Route Fifty Navigator Awards, representing six out of the 10 winners.Coinciding with the first night of the National League of Cities City Summit, Route Fifty presented the awards at a special ceremony in the GRAMMY Museum in downtown Los Angeles. The event honored the Accela customers of California; Tennessee; Boston; New York City; Arlington, Texas; San Jose, California; and St. Louis, Missouri for… Continue reading

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Accelarate 2018 Convenes Govtech Thought Leaders to Assist State and Local Governments

Jason Shueh
Atlanta
The rapid shift in technology, regulation and an upsurge in urban populations are presenting governments with unprecedented challenges. Advances in technology have heightened citizen expectations for 24/7 support and private sector speed. The sharing economy and the legalization of cannabis have stirred new licensing and permitting obstacles; while at the same time, denser neighborhoods have increased pressure on departments to deliver the same services on a larger scale. To aid governments with these and other challenges Accelarate, Accela’s annual govtech conference, will converge innovators from across the public sector in Atlanta on Oct. 10-13 to provide insights and strategies under the theme of Governing the… Continue reading

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Reshaping Image and Credibility through Modernization

Jason Shueh
Executive Chairman of Accela Mark Jung talks about the new era of engaged customer service and how governments can seize the moment Mark Jung is the executive chairman of Accela. He has advised the company on strategic initiatives and operations since 2015 and has served as Accela’s executive chairman since 2016. Speaking about the new challenges of changing customer expectations, Jung speaks about how governments can leverage this moment to improve services, save resources and shape perception within the communities they serve. He also shares his thoughts on how governments can adapt to emerging industries such as cannabis, the short-term rentals and how governments can… Continue reading

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Accela Customers Take Top Honors in the 2018 Digital Counties Survey

Accela
The Center for Digital Government (CDG) has put a spotlight on Accela customers at its 2018 Digital Counties Survey that honors counties that have implemented innovative technology practices. The CDG identified nine Accela customers that placed in the top three of their respective categories in a press releaseWednesday. Among these waso Sonoma County, California, that won first place for counties with 500,000 to under a million residents; Arlington County, Virginia, that took first for counties with 150,000 to under 250,000 residents; and Nevada County, California, that ranked first for counties of up to 150,000 residents. CDG announced the 63 winning counties with the National Association of Counties that… Continue reading

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Accelarate Day 2: Aneesh Chopra Calls for ‘Open Innovation’ in Government

Jason Shueh
The Former U.S. Chief Technology Officer Urges Governments to Innovate with Each Other and the Private Sector The former U.S. Chief Technology Officer and President of CareJourney Aneesh Chopra speaks at Accelarate’s morning keynote on Oct. 11 at the CNN Convention Center. (Jason Shueh) Open innovation will become the next major catalyst to modernize government. That was the message of Aneesh Chopra Thursday as he spoke at day two of Accelarate 2018, an industry conference for Accela customers and partners. The former U.S. chief technology officer, and current president of the open data medical care company CareJourney, said for governments to be effective in the… Continue reading

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