Mobile Apps Archives - Accela

Tag Archives: Mobile Apps

Five Smart City Trends for Mobile

Jason Shueh

These Mobile Strategies May Aid Cities to Engage Residents and Increase the Impact of Services

Whether you deliver services from city hall or a Fortune 500 company, having a mobile strategy is vital. Today government services must be available on mobile if they intend be effective or serve residents equitably. In 2018, the research firm Statista reports 52.2 percent of all website traffic worldwide is generated by mobile phones. Further, mobile traffic is expected to increase sevenfold from 2016 to 2021. As the population of mobile users grow — currently at 3.7 billion — state and local governments are expected to make websites mobile ready,… Continue reading

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Prepare for Disaster: 7 Tools Your Health Department Must Have

Jason Shueh

The technologies could aid health departments as they assist first responders and manage critical city assets

Whether it’s a five-alarm fire, an outbreak of disease or a bout of hurricane force winds, cities must be prepared for the unexpected. This is why many cities are investing in modern disaster resilience initiatives. Leaders are designing strategic plans that incorporate data and automated systems for disaster preparedness and recovery. Cities use these advances to single out gaps in emergency resources, spot vulnerable populations during hazardous incidents and adapt to service disruptions by building extra capacity for critical infrastructure. In the report Investing in Urban Resilience, the World Bank researchers Valerie-Joy Santo and Josef Leitmann,… Continue reading

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Removing Barriers with Accela Contractor Central

David Bischof
When we started our pilot program with Tampa last year, our goal was simple: make it easy for contractors to work with government agencies on the permitting process. Through joint collaboration with the Tampa agency and the contractors they work with, Accela used interviews, prototypes and a fully functioning application to really try and address issues that slowed down the permitting process. The result is a streamlined Contractor Central application, available on iOS and Android, that works with contractors to make their day-to-day jobs easier. How this app idea came about As a company, our mission is to provide the tools that make being a citizen,… Continue reading

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The Mobile Citizen: Winter Storm Jonas, Philly 311 and a New Form of Customer Service (Part 4 of 4)

David Shaeffer
This is the fourth post in a series on “The Mobile Citizen,” a look at how the Civic Platform is helping agencies of all sizes engage their mobile citizens and stay ahead of the “mobile mind shift.” —— Late last month, Winter Storm Jonas hit much of the east coast. From Friday, January 22 to Sunday, January 24, the storm affected 102.8 million people and covered about 434,000 square miles in 26 states, according to the NOAA. For many local government officials, Winter Storm Jonas meant around-the-clock work to keep citizens safe, roads accessible and communication constant. In Philadelphia, the nationally renowned Philly 311 call center received more than 21,000 calls (8x more than normal),… Continue reading

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You Can Build Your Own Mobile App without Writing a Single Line of Code. (Yes, You.)

Ken Sawtelle
One of the favorite things about my job is that I’m focused on how to make our customers’ lives easier. So I’m particularly excited to share the news of Accela’s partnership with APPCityLife, the grand prize winner of our Civic App Challenge earlier this year. Why am I so excited? While it’s great to hear stories about government agencies using mobile apps to increase efficiencies and connect directly to their citizens, it’s still a daunting prospect. Creating a mobile app often requires a) someone who majored in Computer Science and has mastered multiple, complex programming languages and b) a great deal of time and money to get an app up and running…. Continue reading

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Guest Blog from CityGovApp | Inspection Request App: Easier for Contractors and Less Work for the City

Haseeb Chaudhry
Accela Engage was a great opportunity to hear directly from agency staff how they are using the Accela Civic Platform in their building and planning departments. Many cities are competing with each other to attract new investments in their communities. Having an efficient planning, permitting and approval process can make the difference between keeping or losing new development projects. At CityGovApp, we’ve had a long history of working alongside Accela to build and deploy apps that help agencies across the country to be more efficient and citizen-friendly. We’ve worked alongside agencies like Westminster, Colorado, to develop their Manhole Inspection app and at Accela Engage 2013 we showcased the Garbage Collection app for the City of El Paso,… Continue reading

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Guest Blog from VuSpex | It’s a Win-Win-Win: Government, Accela and Industry Partners Work Together for Even Greater Results

We’re energized following a great week at Accela Engage. The event brings together agencies from around the world, best-of-breed partners and the growing Accela ecosystem. The VuSpex team enjoys our membership in the Accela community. Maybe it sounds a little hokey, but we are actually true believers in the spirit and message of Accela stakeholders. We know we are part of an innovative community and movement that is making democracy better. We do our bit by helping communities build better and in real time. For those of you who do not know about what we do at VuSpex, please check out this 2.5 minute video that we shared at Accela Engage last week: (password is “engage”)…. Continue reading

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Governments Worldwide Working for the People: 2014 Accela Engage Customer Award Winners

Rob Cassetti
When Abraham Lincoln spoke the phrase, “government of the people, by the people, for the people,” he envisioned a government that existed to better serve its own constituents—one that was open to change and innovation, and would better the lives of every citizen. Although it’s easy to get caught up in the wave of cynicism that’s so popular these days, there are government agencies around the world that consider improving the lives of constituents a top priority, and are creating new and innovative technologies that embrace that populist ideal by making it easier for citizens to engage with their governments. The Accela Engage Customer Awards were created to honor agencies that are using technology to build better communities by providing online and mobile services,… Continue reading

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Looking for the Next Great Civic Startup: The Accela Civic App Challenge

Mark Headd
At Accela, we’re committed to finding ways to leverage the talents and ideas of civic entrepreneurs and open data hackers to benefit the governments we serve. We believe that fostering the creation of new civic startups has enormous potential to benefit public sector agencies, and we’re committed to finding ways to do this. That’s why we were thrilled several weeks ago to launch the Accela Civic App Challenge. The ProblemThe biggest challenge facing governments in adopting new civic technologies is the absence of an easy way to incorporate new solutions into their existing IT infrastructure. Creating a framework in which civic hackers and entrepreneurs can build smart new apps that can easily be adopted by governments has proved daunting and has caused some in the civic technology community to worry about the movement’s future viability…. Continue reading

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Ride-along with the Fort Worth Stormwater Management Division’s Field Operations Work Crew

While in Fort Worth, Texas, for the inaugural Accela Asset Management User Group (AAMUG) meeting last month, the Fort Worth Stormwater Management Division invited several Accela employees to participate in a ride-along with their Field Operations work crews. As an Accela Product Manager, I was looking forward to observing how a work crew uses Accela Mobile Office to document work performed in the field and create new work orders, as needed, without returning to the office. I was prepared to observe a totally automated and paperless process, leveraging technology as an alternative to common “old school” techniques. Part of the City’s Transportation and Public Works Department,… Continue reading

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