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Leadership in 2019: Why Cities Need to Rethink Digital Services

Gary Kovacs
Leadership in 2019: Why Cities Need to Rethink Digital Services

An Open Letter to Mayors and Local Leaders: Leading the Decisive Shift in Government Innovation

Editor’s note: The National League of Cities published this article originally on its CitiesSpeak blog in advance of its 2019 Congressional City Conference in Washington, D.C., from March 10-13. The original post can be found here. With changing technologies and higher constituent demands, cities and state leaders are trying to move faster to build more intimate and meaningful relationships with their constituents. There is pressure to deliver digital services more effectively as a result of online consumerism. Technological change is accelerating at an exponential rate due to industries built around innovation…. Continue reading

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