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Customer Spotlight: Maricopa County, Arizona

Jason Christensen
  When it comes to land management issues, geography and technology conspire to make life complicated for government officials in Maricopa County, Arizona. In terms of geography, the county’s vast spaces – some 9,200 square miles in all – make it time-consuming and difficult for citizens and developers to do their business at county offices, especially when hundreds of miles separate inspection locations. On the technology front, advances in the commercial sector are ratcheting up citizen expectation around service and convenience. “Everything is moving so much quicker today. Think about your experience with your bank or your financial institution and how you can interact with it at home,… Continue reading

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San Francisco’s 7 Factors for Effective Government IT

Jason Shueh
Linda Gerull

San Francisco CIO Linda Gerull Identifies Key Elements to Deploying Lasting Technology and the Partnership Strategies that Make the Difference

San Francisco CIO Linda Gerull With downtown streets bustling with software engineers, tech entrepreneurs and eager investors, San Francisco is an epicenter for digital invention. The innovative spirit is evident in the towering offices of tech companies that span its skyline, in its makeshift workspaces where startups test new ideas and products, and in City Hall, where Linda Gerull, San Francisco’s chief information officer, toils with her team at the Department of Technology to serve the city and county’s nearly 900,000 residents. The work requires tenacity and an aptitude to engage the tech community in partnerships and new procurements…. Continue reading

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