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Amber D’Ottavio is the Senior Manager of Product Management at Accela, responsible for driving product strategy and roadmap. Amber has over 15 years of experience developing technology for government agencies and their communities. She joined the company in 2005 and has served in various engineering and product management roles. Prior to joining Accela, she built products that help create a pathway to self-sufficiency for homeless and low-income individuals. She is passionate about helping people shape better communities through participation, education and effective use of technology. In her spare time, Amber enjoys outdoor adventures with her family including hiking, swimming and skiing.

Top 3 Things to Know About the Civic Platform 9.0 Release

We are pleased to announce that our latest software release is now available – Civic Platform 9.0! With this release, we are delivering a number of customer-requested features to make your job quicker and easier. We think you’ll be particularly excited about the Civic Platform’s redesigned workflow, citizen payment updates and improvements to GIS mapping. 1. Redesigned workflow The biggest and most exciting change to the Civic Platform is the reimagined workflow. We continue to look for new ways to make you more efficient in your job, and in doing so, we completely redesigned the user interface and usability. The updates to the workflow user interface were made using Bootstrap, which is a sleek, intuitive and powerful framework for developing fast, responsive web pages which align with the new HTML interface that we are now using as well. The new UI is also responsive, so you no longer need to scroll left-......
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Watch It Work: See Civic Tech Solutions in Action — Sales Pitch Not Included

Watch It Work: See Civic Tech Solutions in Action — Sales Pitch Not Included
Thanks to the Internet, it’s a DIY world. Searches for how-to videos have skyrocketed 70% in the last year. Whether you want to learn how to build a retaining wall or setup a home theater with stadium seating and surround sound, your first thought isn’t to reach out to a salesperson — you go online instead to learn from people who have been there, done that. That’s why we’ve created the Watch it Work webinars, a new series of 25-minute live demos that showcase our civic solutions in action in a quick and to-the-point format. No pushy sales presentation. No salesperson at all. An expert will demo for you how our tools can help you address common challenges in just 25 minutes (plus 5 minutes for questions). Each demo will walk attendees through a real-world scenario and how it can be addressed through technology. Upcoming topics including work orders, citizen relationship managemen......
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