Success Stories
Software-as-a-Service (SaaS)
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City of St. Michael Realizes Self-Sufficiency in the Cloud Software-as-a-Service(SaaS)delivers cost savings and automatic functionality updates for forward-looking municipality |
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Michigan leverages Software-as-a-Service (SaaS) to deliver cost savings and automatic functionality updates Michigan’s Department of Licensing and Regulatory Affairs modernizes permitting and licensing to improve services and cut costs |
Land Management case studies by product
Permitting
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Charlotte County, Florida, Streamlines Building Permitting and Code Enforcement, Embraces Open Data County charts a course to government transparency with CivicData |
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McAllen, Texas, Streamlines Building Permitting and Offers Online Citizen Access across State Accela helps reduce building permit issuance time and streamline review, approval and inspection process for contractors |
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Michigan’s Department of Licensing and Regulatory Affairs Reduces Permit Processing Time to a Matter of Minutes State’s future plans include integrating construction, code enforcement and licensing in the cloud |
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Palo Alto, California, Moves Permitting and Inspection Online and Takes Advantage of Open Platform to Build and Deploy Civic Apps Cloud solutions keep infrastructure and staffing costs low while reducing wait time in agency offices |
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Sacramento, California, Makes It Easier for Builders and Developers to Work with the City California’s capital capitalizes on the benefits of web-based permitting |
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San Diego County, California, Migrates to Accela Civic Platform to Improve Efficiency and Overall Customer Experience County Decreases Processing Time for Solar Permitting by 75 Percent |
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St. Louis County, Missouri, Agencies Launch Regional Permitting Model to Encourage Economic Development County agencies join forces to increase efficiencies and simplify the permitting process for the development community |
Planning
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Bernalillo County, New Mexico, Upgrades from Kiva to Accela Civic Platform County reduces time to Certificate of Occupancy with concurrent electronic plan review across departments |
Code Enforcement/Inspections
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Baltimore County, Maryland, Centralizes Information and Offers Citizens Access to Services Online County streamlines code enforcement and provides transparency |
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Charlotte County, Florida, Streamlines Building Permitting and Code Enforcement, Embraces Open Data County rebuilds community after wreckage of Hurricane Charley |
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Cleveland, Ohio, Transforming its Community with Enterprise Land Management Solution City places itself at technology forefront with integrated enterprise system and expanded mobile office suite |
All/Platform - Land Focused
Licensing & Case Management
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Lenexa, Kansas, Doubles Business Licensing Volume and Eliminates Overtime and Seasonal Staffing City processes licenses more efficiently to support economic growth in the community |
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Denver, Colorado, Addresses Tenfold Increase in Marijuana Licensing Applications and Public Records Requests City and County implements new licensing process and boosts efficiencies with accessible data |
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Denver Boosts Short-Term Rental Regulation Compliance with First Online Registration Process |
Asset Management
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Lexington-Fayette Urban County Government (LFUCG), Kentucky, Augments Water Quality Management with Accela Civic Platform Asset Management solutions improve communications, fulfill environmental reporting requirements |
Right of Way Management
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Baltimore, Maryland, Streamlines Right of Way Projects with Map-Based Coordination City projects $900,000 in annual savings with Accela Right of Way Management |
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Planning and Development Services of Kenton County Reduces Paving Costs and Enables Proactive Coordination with Right of Way Management Multiple entities work together to reduce redundant, costly street cuts |
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Washington Gas Company Avoids Hundreds of Thousands of Dollars in Paving Restoration Costs Utility realizes $250,000 in cost avoidance in first four months of using solution |
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Winnipeg, Canada, Uses Accela to Transform the Right of Way Management Process Accela helps Winnipeg save money and gain control of growing infrastructure project requests |
Environmental Health
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Albuquerque, New Mexico, Air Quality Division Increases Productivity and Revenue Agency issues 100% of permits within regulated timeframe and collects $60,000 in back fees |
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El Paso County Public Health Increases Efficiency with Better Data Management County performs 33% more inspections and tightens control over agency finances |
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San Luis Obispo County Environmental Health Trades IT Burden for Peace of Mind with Cloud Services Department increases productivity and no longer competes against agency-wide priorities |
Citizen Relationship Management
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Anaheim Improves Response Times with Citizen Relationship Management and 311 City becomes more responsive and accountable to resident needs making customer service a top priority |
Legislative Management
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Queen Creek, Arizona, Struggles to Keep Up with Increasing Citizen Requests City improves customer service with Accela Citizen Relationship Management |
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Hernando County, Florida, Builds a Broadcast Presence Solution keeps citizens near and far engaged in local government |
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Hesperia Unified School District Simplifies the Board Management Process Solution aims to relieve school district of paper-based headaches |
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Reno, Nevada, Improves Efficiency while Complying with Stringent Open Meeting Law Requirements Staff increases transparency while simplifying the preparation of staff reports, agendas and supporting materials |
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Teaneck, New Jersey, Saves Time and Money with Streamlined Meeting Management Accela makes it easy to organize, distribute and store Council content |
