Westfield, Indiana, Now Live with Cloud-based Utility Billing Solution on the Accela Civic Platform

Accela, the leading provider of civic engagement and productivity solutions for government, announced today that the City of Westfield, Indiana, is now live with Utility Billing on the Accela Civic Platform. The City implemented the software to offer more expansive and flexible reporting, automate tasks that were previously handled manually, and dramatically improve their overall billing process.

“By selecting and implementing Accela’s cloud-based Utility Billing solution, Westfield is now able to complete billing tasks in hours which previously took days,” said Tim Rosener, GM Finance and Administration for Accela. “From speeding up the entire utility process to minimizing errors that may arise from doing things manually, the City will be able to greatly increase their efficiency and free up staff to focus on other responsibilities. We are thrilled to be chosen by Westfield to help them modernize the way they are delivering services to their community.”

About Westfield, IN
Westfield was founded in 1834 by North Carolina Quakers and was officially incorporated as a town in 1848. In 2008, Westfield was incorporated as a city and currently boasts a population of approximately 30,068.