Avon, NY, to Modernize Utility Billing Processes with Selection of Accela Civic Platform

Accela, the leading provider of cloud-based productivity and civic engagement software solutions, today announced that Avon, New York, has selected Accela Utility Billing on the Accela Civic Platform to increase the Town’s efficiency from meter to cash. Accela’s advanced utility and billing system seamlessly integrates with third party software for simple set-up of full-cycle billing. By leveraging Accela’s cloud-based platform, Avon will be able to completely automate the payment process and provide residents 24-hour access to online billing.

“Accela Utility Billing will provide Avon with sophisticated reporting tools that effortlessly calculate and preview customers’ future bills so that they can see both the big picture and small details quickly,” said Maury Blackman, president and CEO for Accela. “By implementing modern, cloud-based technology, Avon will be able to provide constituents a platform to more easily manage and pay bills online anytime, reducing phone calls and foot traffic, and ultimately empowering its citizens.”

About Avon, NY
Avon is a town in Western New York State situated on the east bank of the Genesee River and the northern-most section of Livingston County. Avon was established in 1789 and has a village within it of the same name. Today, the Town boasts a population of approximately 7,146.