Accela Civic Platform News Brief

La Mirada, California, to Offer Residents Mobile Access to Civic Services with Accela CRM

Accela, the leading provider of cloud-based productivity and civic engagement software solutions, announced today that La Mirada, California has selected Accela Citizen Relationship Management (CRM) on the Accela Civic Platform to bolster better communication between the City and its residents. La Mirada will leverage Accela CRM to increase staff efficiency by enabling direct communication with other staff members and collaboration amongst departments. Accela’s solution offers citizens an easily accessible portal to submit requests, receive information, and interact when and where it is convenient for them.

“By implementing Accela’s software, La Mirada will be able to quickly track and resolve issues related to workflow to streamline core processes, ultimately transforming its agencies operations,” said Mark Jung, acting CEO for Accela. “Accela Citizen Relationship Management will help La Mirada offer residents access to community activity updates and data, furthering the City’s goals for increasing openness and transparency throughout its community.”

About La Mirada, CA
La Mirada is a city in southeast Los Angeles County, California. The City was incorporated as "Mirada Hills" on March 23, 1960 but the name was later changed to “La Mirada” after a city vote. Today the City boasts a population just under 50,000.